• Lead and POC for EMEA technology transitions• Manage team of 10 Client Transition Managers • Engage with multiple workstreams within JLL for client onboarding, operations, integrations, SSO and delivery• Working with multiple platform teams including Corrigo, Azara, and JLL Check• Define and deploy framework including best practices and lessons learned for team• Promote leadership, team building, and customer centricity

•Manage Google’s transition from Oracle Financials to SAP for the Tririga platform. This included 4+ integrations and business processes •Manage project scope, schedule and cost (total project cost = $3 million)•Change control and risk management•Prepare weekly status report for Google stakeholders and present to stakeholders in weekly meeting •Lead and manage a mid-sized team (15+ people) across a range of project types (tech-heavy, design-intensive, lead business analysts, functional analyst, etc.) •Create project related documents which includes SOWs, Change Request, Change Orders and Sub-Contract Agreements, Accruals and Budget to Actual Variance•Create project plans, coordinate staff and analyze results to ensure timely project completion and overall project success•Management of all aspects of the project including billing, utilization, conflict management, team dynamics, directing and motivating team members

•Manage software implementations as a partner vendor for SAAS applications •Manage scope, cost, schedule, contractual deliverables and team members•Apply techniques for planning, tracking, change control, and risk management•Provide day to day direction to the project team and regular status updates to the client •Act as matrixed manager to non-direct reports to mentor and assist in building their skill sets while also acting as their project manager to assign / delegate tasks that would drive their workload.•Use company’s project management tools and procedures to coordinate interdepartmental activities and ensure quality, accuracy, efficiency and on-time delivery of client projects.•Lead and manage a mid-sized team (10-15 people) across a range of project types (tech-heavy, design-intensive, etc.) •Create project related documents which includes SOWs, Change Request, Change Orders and Sub-Contract Agreements and Budget to Actual Variance•Lead Discovery and Design sessions onsite with clients to finalize system design, integrations, deliverables, GAP analysis, requirements and system outputs•Create project plans, coordinate staff and analyze results to ensure timely project completion and overall project success•Travel 30% of the time and worked remote 70% of time

•Managing software implementations for tier 1 and 2 customers using an agile approach and serve as the customer’s focal point for all operation related issues including technical requests, project schedule, budget and resources•Provide leadership, direction and coaching for the client and internal project teams through proven methodology. •Demonstrate strong communication and relationship management skills •Manage project plan and other related project activities, which also included defining project scope and risk management •Coordinated version control of client software and managing release activities•Contribute to strategic planning initiatives for assigned area(s)

•Manage client software implementations of Manhattan modules – project portfolio range was from $800K and above •Manage client’s implementation to ensure client’s business requirements are met and design meets expectations. •Create SOW for and Change Orders •Lead Discovery and Design sessions onsite with client to finalize system design, deliverables and system outputs•Lead business process evaluation and re-engineering activities based on industry standards and best practices•Work with sales to determine project scope, objectives, cost estimates and phasing to develop the SOW•Prepare extensive budgets and perform monthly budget-to-actual variance analysis to control expenses and increase revenue potential•Served as first point of escalation for project manager to resolve any issues, concerns or questions•Acted as project manager’s manager to provide guidance on decision making, project tasks/deliverables and resources •Manage a multi-function internal implementation team (15-30 people) throughout the process•Interact with senior and executive management to ensure company and project objectives are met•Travel 40% of the time and worked remote 60% of time•Own relationships with customers, ensuring complete customer satisfaction and reference ability•Work directly with customer’s project manager and business users to achieve joint goals and objectives•Serve as liaison between customer and development team to ensure customer needs are understood and communicated effectively

Manage day-to-day financial activities as well as operational activities which included creating/updating processes for operations group, managing AR and AP group, building databases, implementations, reporting, and financial analysis.