Ladislav Sedlák Email and Phone Number

✅Developed and executed comprehensive sales plans that contributed to an 80% increase in revenue over 10 months.✅ A key contributor to the company's long-term sales strategy that drove sales growth by 80% and 15% market share expansion. ✅ 15% increase in customer satisfaction scores and a revenue boost of 25% within the first quarter of taking over management of customer centers in Košice and smaller cities.✅ Led a dynamic sales team, driving 80% growth in sales of telecommunications services and additional products within 120 days, while maintaining a customer satisfaction rating of 5-star through effective team management and strategic sales strategies.✅Led e-signing implementation for contracts, optimizing processes at centers and remote sites. Managed as project manager, yielding 50% faster processing, and doubled contract accuracy.✅Drove customer conversion rates to an impressive 90% from a previous 45%, after turning inquiries into paying customers at the centers I led.✅ Fostered stronger customer relationships by facilitating numerous personal meetings and collaborations with business partners.✅ Revenue Boost: Tripled monthly sales of additional TV packages, resulting in substantial revenue growth.✅ Relationship management by fostering a stronger rapport that significantly bolstered customer trust. ✅ Crisis Management through the maintenance of operational continuity throughout the Covid period with Zero (0), service interruptions.✅ Played a pivotal role in achieving a remarkable increase in paying customers throughout the entirety of the company's operations.✅ Championed the company's progression towards inclusivity, supporting minorities, LGBTI+ individuals, women's rights, and Ukrainians through various voluntary initiatives.Revolutionized document management by implementing e-signatures, resulting in 20% cost savings, space optimization, enhanced document clarity, and a 90% reduction in paper consumption.

✅Developed and executed training programs that led to an improvement in staff product knowledge and customer interactions.✅Elevated customer satisfaction scores from 3-star to 5-star through implementing personalized service strategies and improving staff training programs.✅Drove Sales Success: Boosted seller motivation with a 50% increase in sales and improved order accuracy for the goods.✅ Enhanced Customer Retention: Elevated customer service standards, leading to a 10% reduction in customer complaints and a 20% boost in customer retention.✅ Team performance Enhancement: Led a team of 6 employees to achieve a 50% increase in sales over 6 months outperforming quarterly targets.✅ Problem-solving: Ensured seamless branch operations, consistently maintaining a track record of problem-free functioning.✅ Elevated customer satisfaction to above 95%, marking a significant increase from the previous 85%.✅ Exceptional Leadership: My sales team member won the 'Salesperson of the Year' accolade.✅ Recognition: Achieved Salesperson of the Month Award for Two Consecutive Periods in the first 60 days of joining.

✅Enhanced Marketing Campaigns: Effectively managed a team of marketing sellers that consistently exceeded sales targets by 200% in advertising LED panels, demonstrating exceptional leadership and strategic planning.✅ Sales Plan Implementation: Devised and executed sales plans for the marketing team, resulting in a 200% revenue boost on advertising LED panels. Ensured meticulous follow-through to maximize effectiveness.✅ Performance-Driven Leadership: Drove achievement of 40% growth in sales on advertising LED panels by leading and guiding the marketing team to follow well-defined sales plans, contributing to outstanding team performance.✅Directed and achieved consistent fulfillment of monthly sales plans contributing to 25% overall team and store revenue.✅ Collaborated with cross-functional teams to co-create targeted marketing strategies and successful events, resulting in a 5% rise in brand engagement or 20 new leads generated. ✅ Drove Exemplary Sales Performance: Orchestrated the formation of a dynamic sales team that consistently exceeded monthly sales plan targets, resulting in an 80% increase in overall revenue.✅ Built a strong sales team by fostering a productive and harmonious environment.✅ Spearheaded the company's shift towards customer-centric practices which improved effectiveness through strategic implementation.