Ladonna W. Email & Phone Number

Mississauga, ON, CA

Mississauga, Ontario, Canada

Reimaged 59 laptops independently, ensuring all systems were updated and fully functionalProvide immediate support to clients, ensure adherence to corporate standards for asset control with regard to hardware provisioning and continuous development of processes and performance benchmarks, in order to maintain and improve technology usage and client.

Mississauga, Ontario, Canada

Configured and deployed laptops and hardware for more than 20 new hires on their start date.Provide immediate support to clients, ensure adherence to corporate standards for asset control with regard to hardware provisioning and continuous development of processes and performance benchmarks, in order to maintain and improve technology usage and client.

Toronto, Canada Area

• Managed schedule for 20 team members with focus on effective coverage of production needs
• Oversaw employee performance, correct problems and increase efficiency to maintain productivity targets.
• Trained and Introduced workers in two branches of company to tablet rollout program as well as suggested features that would make anodizing program more efficient.
• Tracked and prioritized work orders to meet daily production requirements.
• Completed all daily tasks and special assignments efficiently.
• Fostered positive work environment by consistently treating all employees with respect.

Kingston, Jamaica

• Accurately handled data entry for over 100 clients into company-based software
• Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
• Entered client information into databases quickly and with minimal errors.
• Extracted information from RAS for sale's executives reports, in order to set sales target, collate distribution centers' sales information and brand performance to facilitate daily sales tracking.
• Created general customer database and sales accounting using SAP and RAS.
• Corrected data entry errors to prevent duplication or data degradation.