Kenya Hall Email & Phone Number

Consultant for individuals wanting to have a personal, safe, educational & fun Passion Party. We cater to helping indiviuals receive and enjoy their sexual side. To bring out & maintain romance.

Sales environment selling an aray of items to customers who are moving locally and out of state. Customer service to sometime irate customers. Data entry and training of up to 20 individuals.

Train and coach new team members with servicing customer calls and complaintsContribute ideas on ways to resolve problems to better serve the customer and/or improve productivity Upsell opportunity to introduce products and serviceAnswer product, pricing and availability inquiriesEnter quotes on quantity/custom itemsEnter customer feedback and troubleshootingParticipate in activities designed to improve customer satisfactionPlace and/or receive structured customer… Show more Train and coach new team members with servicing customer calls and complaintsContribute ideas on ways to resolve problems to better serve the customer and/or improve productivity Upsell opportunity to introduce products and serviceAnswer product, pricing and availability inquiriesEnter quotes on quantity/custom itemsEnter customer feedback and troubleshootingParticipate in activities designed to improve customer satisfactionPlace and/or receive structured customer inquiries and resolved customer's complaints Provide product information and receive customer inform Clarify customer requirements; probe for and confirm understanding of requirements or problemsConfirm customer understanding of the solution and provide additional customer education as neededMaintain knowledge of products, pricing, promotions, procedures, and other important issues Handle escalated customer contact for new residential service setup, resolution of billing problems, account activation & changesIntroduce products new residential areas to best suit clients needsEffectively transferred all misdirected customer requests to an appropriate partyProvide directory assistance for customers/clients Show less

Contacted past due or over credit limit customer to arrange paymentsUpdated and maintained customer accounts with written explanation of account status and communications, support the collections Team Leader Provided call sheet information dailyEagle

Approved various transactions including refunds, ability-to-pay allowances, discounts and write-offs Investigated special collection problems and confer with clients or financially responsible persons as required Recommend transfer of patient accounts to Delinquent Accounts section. Assisted in the preparation of reports and analyses, setting forth progress, adverse trends and appropriate recommendations or conclusionsPlanned and scheduled work to ensure proper distribution of… Show more Approved various transactions including refunds, ability-to-pay allowances, discounts and write-offs Investigated special collection problems and confer with clients or financially responsible persons as required Recommend transfer of patient accounts to Delinquent Accounts section. Assisted in the preparation of reports and analyses, setting forth progress, adverse trends and appropriate recommendations or conclusionsPlanned and scheduled work to ensure proper distribution of assignments and adequate manning for subsequent performance of duties Planned and conducted meetings with subordinates to ensure compliance with established practices, to implement new policies and keep employees abreast of current changes and standardsDeveloped and recommended operating policies and procedures for Accounts Receivable sectionAssisted in the determination of fiscal requirements and the compilation of budgetary recommendationsAccounts On-Call Collections Specialist/Accts Show less

Education record

Aa, Business

Business Administration