Laeeq Ur Rehman Email & Phone Number

Dubai, Ae

Repton Dubai

Ranches Primary School

Dubai, United Arab Emirates

 Provide technical support to all users including staff, Board members and Customers. Monitoring and maintaining computer systems and networks. Monitoring and maintaining “TASHEEL”(MOHRE),EID,MOI,MOH systems. Plan, organize, control and evaluate IT and electronic data operations. Monitoring and maintaining QMATIC display servers and token systems Installing and configuring computer hardware, software, systems, networks, printers and scanners and smart cards. Attendance, CCTV, IP Phones, Biometrics and doors control management and maintenance. Marketing on social media platforms about our services.

Dubai, United Arab Emirates

 Provide technical support to all Mac and Windows users including staff, faculty and Board members. Assist and train first level staff of technology upgrade. Support the following technologies: Mobile devices, tablets and Smart phones, Multimedia labs, Smart boards, Video Conference distance learning classrooms. Installs, supports and maintains servers and desktops, laptops and scanners Installs, supports and maintains all academic and administrative software applications. Installs, supports and maintains A/V equipment (multimedia projectors, video conference equipment) Manages and supports printers and print servers. Responds to logged calls. Backs up support for A/V Technician. Support school IT staff incase if situation is not resolved by them. Manage Anti-Virus, Backups and CCTV Participates in planning and implementing IT support to Schools on and off campus events. Liaise with Vendors and suppliers on AMC and raise tickets for any concerns. Maintain and update inventory on HRMS. Prepare to work outside normal working hours. Performs other duties as assigned by IT/HR Director.Following Supporting Schools and Corporate Office: Horizon English School Horizon International School Sabari Indian School Jigsaw Nursery Drama Scene Gulf Pinnacle Investment AGS, Muscat

Dubai, United Arab Emirates

 Respond courteously and efficiently to queries and problems from guests and system users. Responsible for smooth functioning and co-ordination of vendors for Guest Internet, Property Management Systems - PMS, Point of Sale - POS, IPTV, Telephony systems and other software vendors. Ability to troubleshoot hardware and software problems. Responsible for overseeing and handling network configuration, Servers, Workstations, Networking equipment, PABX, email accounts, and also support for the underlying server/desktop infrastructure. Good knowledge of server hardware, Disk storage technology, I/O devices. Knowledge of network infrastructure, including wireless networks, network switches, WAN/LAN, domain controller, Active Directory, and firewall. Managing Disaster Recovery Process and ensuring regular daily backup is taken. Anti virus setup and day to day support. Monitoring and maintaining computer systems and networks. Conduct remote troubleshooting. Test alternative pathways until resolve an issue. Record technical issues and solutions in logs. Direct unresolved issues to the next level of support personnel. Able to perform other IT or Systems related task assigned by the management. Monitors and maintains proper inventory of hardware and software license.  Keep updated with latest hotel technology and security risks on a regular basis. Reporting to Director of IT on timely basis.

Nwfp Peshawar, Pakistan

6 months internshipMain responsibilities include the following: Android and Desktop Application Developer. Requirements Gathering and Designing the app. Programming.  Remote Troubleshooting. Upgrading Software and Installing new components. Testing Software to achieve quality assurance. Documentation, assembling and Installation.