Lael Smith Email & Phone Number

Austin, Texas Metropolitan Area

Austin, Texas Metropolitan Area

Successfully spearheaded the launch of the inaugural brick-and-mortar store while managing the wholesale program and commissary kitchen (including retail sales to Whole Foods within the Austin region). Helped launch a second brick and mortar store (downtown location) in the same year as well. I effectively managed all aspects of the establishment.

Austin, Texas, United States

Austin, Texas Metropolitan Area

Oversaw daily operations at an upscale casual restaurant ensuring a seamless workflow and upholding high standards of food and service quality. Managed both front and back of house staff scheduling, hiring, training and continuous support. Demonstrated strong proficiency in overseeing inventory management, including food and beverage ordering, stock.

Austin, Texas Metropolitan Area

Engaged in comprehensive day-to-day operations management at the primary store, demonstrating a hands-on approach to ensure streamlined processes and exceptional customer service. Additionally, I extended my support to various other stores within the region, lending expertise and guidance to optimize operations and uplift team morale across the broader.

Austin, Texas

I orchestrated schedules, generated production reports, and oversaw the management of a dedicated team of 4 bakers, while also efficiently handling supply ordering and various administrative tasks. Through my innovative approach, I introduced and refined production processes, significantly enhancing efficiency in both production and distribution. Beyond.

Murfreesboro, TN

Knoxville, Tennessee Area

My main duties in this position included maintaining contact with the client to ensure their event went as planned, creating packing lists for catering jobs, overseeing other catering servers at offsite events, and setting up/breaking down equipment at offsite events.

Bachelor'S Degree, Sociology & Psychology

Master'S Degree, Sociology