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Laetitia Berthier Email & Phone Number
Head of EMEA Customer and Category Solutions Consulting
at
SymphonyAI
1 work email found
@symphonyretailai.com
1 phone found area 314
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of EMEA Customer and Category Solutions Consulting
Location
France, France, France
Company size
Who is Laetitia Berthier? Overview
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Quick answer
Laetitia Berthier is listed as Head of EMEA Customer and Category Solutions Consulting at SymphonyAI, a company with 2062 employees, based in France, France, France. AeroLeads shows a work email signal at symphonyretailai.com, phone signal with area code 314, and a matched LinkedIn profile for Laetitia Berthier.
Laetitia Berthier previously worked as Head of CCR & Retail Solutions Presales - France at Symphonyai and Head of Customer Success - Europe at Symphonyai. Laetitia Berthier holds Ingénieur, Statistiques, Economie, Marketing from Ecole Nationale De La Statistique Et De L'Analyse De L'Information.
Company email context
Email format at SymphonyAI
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{first}.{last}@symphonyretailai.com
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AeroLeads found 1 current-domain work email signal for Laetitia Berthier. Compare company email patterns before reaching out.
Profile bio
About Laetitia Berthier
20 years experience in customer analytics, insights transformation and strategic consulting.Passionate about using data science and AI to improve customer experience and boost business growth.Skills: leadership, change management, customer centricity, opportunity detection, business intelligence, strategic marketing, CRM, category management, pricing & promotion, crisis management, coaching.Profile: team player, passionate, positive, efficient, action-oriented, entrepreneurial spirit, loves working in an international environment.
Listed skills include Crm, Customer Insight, Analytics, Segmentation, and 8 others.
Current workplace
Laetitia Berthier's current company
Company context helps verify the profile and gives searchers a useful next step.
Symphonyai
11 roles · 26 years
Laetitia Berthier work experience
A career timeline built from the work history available for this profile.
Head Of Ccr & Retail Solutions Presales - France
Current
Apr 2024 - Present
Head Of Customer Success - Europe
Leadership of an international team of 25 people (Customer Success Managers, Data Scientists and Consultants) serving the transformation of several European retailers including LECLERC, REWE, FINIPER, MUSGRAVE and SILPO. We’re using Customer Data and cloud-based solutions including AI and Machine Learning to deliver exceptional customer experiences.
Dec 2018 - Mar 2024
Client Partner France & Germany
Apr 2017 - Nov 2018
Client Lead France
Nov 2016 - Mar 2017
Vice President, Retail
Leadership of an international team, in charge of optimizing the commercial strategy of our partner METRO Inc through data analytics & customer-focus. Our mission: to offer the best customer experience on all marketing, digital and merchandising levers to ensure long-term growth.
Apr 2013 - Oct 2016
Client Lead
Business strategy optimization for CASINO group using Big Data and customer-focus.Personalization of customer experience in store and online to boost growth:- In-store and online assortment optimization based on customers’ needs- Pricing optimization using customers’ price sensitivity- Promotion optimization including promo intensity and product selection.
Sep 2010 - Apr 2013
Europe Network Strategy Manager
Design and implementation of network development strategy in Europe: Nordic countries, Poland, Hungary, Czech Republic, Spain, Portugal, Italy.
2008 - Sep 2010
Network Strategy Analyst
Geo-marketing analysis of sales and after-sales coverage of our European network, optimization based on market potential and density, forecasting for new locations.Creation and management of a "European Network Satisfaction Survey" to improve collaboration with dealers and repairers.
2005 - 2008
~3 yrs
Data, Statistics And Forecast Manager
Forecast of the Truck market in the world over a 3-year horizon.Communication of market analysis and forecasts, both internally (Renault Trucks Board, AB Volvo Group) and externally (CCFA, competitors, suppliers, bodybuilders and equipment manufacturers).
2002 - 2005
~3 yrs
Analyst
Data analysis of Europe Truck market.Preparation and communication of the company's commercial results (sales, market shares).Development of the Intranet site dedicated to statistics.
2000 - 2001
~1 yr
Team & coworkers
Colleagues at SymphonyAI
Other employees you can reach at symphonyai.com. View company contacts for 2062 employees →
NL
Nick Ludovico
Colleague at SymphonyaiHaarlem, North Holland, Netherlands, Netherlands
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MN
Melissa Nerey
Colleague at SymphonyaiKnoxville Metropolitan Area, United States
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AI
Akira Ito
Colleague at SymphonyaiMarietta, Georgia, United States, United States
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HH
Hari Hara Sudan Nagarajan
Colleague at SymphonyaiChennai, Tamil Nadu, India, India
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KV
Kapil Vatsa
Colleague at SymphonyaiMelbourne, Victoria, Australia, Australia
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RK
Roshan Kumar
Colleague at SymphonyaiBengaluru, Karnataka, India, India
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ST
Santo T A
Colleague at SymphonyaiBengaluru, Karnataka, India, India
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MK
Manish Kumar
Colleague at SymphonyaiBengaluru, Karnataka, India, India
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TK
Tomasz Kosmalski
Colleague at SymphonyaiPoznań, Wielkopolskie, Poland, Poland
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MP
Manoz Ponneri
Colleague at SymphonyaiBengaluru, Karnataka, India, India
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Nick Ludovico
Colleague at SymphonyaiHaarlem, North Holland, Netherlands, Netherlands
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MN
Melissa Nerey
Colleague at SymphonyaiKnoxville Metropolitan Area, United States
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AI
Akira Ito
Colleague at SymphonyaiMarietta, Georgia, United States, United States
View →
HH
Hari Hara Sudan Nagarajan
Colleague at SymphonyaiChennai, Tamil Nadu, India, India
View →
KV
Kapil Vatsa
Colleague at SymphonyaiMelbourne, Victoria, Australia, Australia
View →
RK
Roshan Kumar
Colleague at SymphonyaiBengaluru, Karnataka, India, India
View →
ST
Santo T A
Colleague at SymphonyaiBengaluru, Karnataka, India, India
View →
MK
Manish Kumar
Colleague at SymphonyaiBengaluru, Karnataka, India, India
View →
TK
Tomasz Kosmalski
Colleague at SymphonyaiPoznań, Wielkopolskie, Poland, Poland
View →
MP
Manoz Ponneri
Colleague at SymphonyaiBengaluru, Karnataka, India, India
View →
3 education records
Laetitia Berthier education
Ingénieur, Statistiques, Economie, Marketing
Classes Préparatoires Math Sup / Math Spé
Lycée Claude Fauriel, Saint Etienne
Bac Scientifique Mention Très Bien, Mathématiques
Lycée François Mauriac Forez, Andrézieux Bouthéon
FAQ
Frequently asked questions about Laetitia Berthier
Quick answers generated from the profile data available on this page.
What company does Laetitia Berthier work for?
Laetitia Berthier works for SymphonyAI.
What is Laetitia Berthier's role at SymphonyAI?
Laetitia Berthier is listed as Head of EMEA Customer and Category Solutions Consulting at SymphonyAI.
What is Laetitia Berthier's email address?
AeroLeads has found 1 work email signal at @symphonyretailai.com for Laetitia Berthier at SymphonyAI.
What is Laetitia Berthier's phone number?
AeroLeads has found 1 phone signal(s) with area code 314 for Laetitia Berthier at SymphonyAI.
Where is Laetitia Berthier based?
Laetitia Berthier is based in France, France, France while working with SymphonyAI.
What companies has Laetitia Berthier worked for?
Laetitia Berthier has worked for Symphonyai, Dunnhumby Canada, Dunnhumby France, and Renault Trucks.
Who are Laetitia Berthier's colleagues at SymphonyAI?
Laetitia Berthier's colleagues at SymphonyAI include Nick Ludovico, Melissa Nerey, Akira Ito, Hari Hara Sudan Nagarajan, and Kapil Vatsa.
How can I contact Laetitia Berthier?
You can use AeroLeads to view verified contact signals for Laetitia Berthier at SymphonyAI, including work email, phone, and LinkedIn data when available.
What schools did Laetitia Berthier attend?
Laetitia Berthier holds Ingénieur, Statistiques, Economie, Marketing from Ecole Nationale De La Statistique Et De L'Analyse De L'Information.
What skills is Laetitia Berthier known for?
Laetitia Berthier is listed with skills including Crm, Customer Insight, Analytics, Segmentation, Management, Analytique, Marketing, and Vente.
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