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Laetitia Chan is listed as Motivate people to provide the best care experience at Deliveroo, a with 5363 employees, based in Hong Kong Sar, Hong Kong. AeroLeads shows a matched LinkedIn profile for Laetitia Chan.
Laetitia Chan previously worked as Quality Assurance Manager at Deliveroo and Operations Quality Manager at Deliveroo.
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Laetitia Chan is a Motivate people to provide the best care experience at Deliveroo. She possess expertise in zendesk, customer satisfaction, customer relations, customer experience, employee training and 14 more skills.
Listed skills include Zendesk, Customer Satisfaction, Customer Relations, Customer Experience, and 15 others.
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A career timeline built from the work history available for this profile.
- Lead Training and QA team to enhance employee skills and performance - Support the design of induction plan and L&D programmes- Work closely with leadership team to identify employees opportunities and best practices- Product, process and policy change management - Manage vendor performance to ensure high quality service delivery- Support comms and content translation review
Hong Kong
- Lead HK operations and QA team - Provide on-site training and operational support to Taiwan market - Work closely with stakeholders in both HK and TW markets to drive business growth and customer satisfaction
- Provide innovative, resourceful solutions and recommendations to difference types of requests- Consult and advise customers to assess travel needs and provide accurate and timely information
- Design and deliver training programs - Responsible for the quality assurance with global standards- Contact sales performance and provide profound insights into customer preferences
Other employees you can reach at deliveroo.co.uk. View company contacts for 5363 employees →
Boubacar Diallo
Colleague at DeliverooBrussels Metropolitan Area, Belgium
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HL
Hugo Leonardo Medeiros De Almeida
Colleague at DeliverooLondon, England, United Kingdom
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TP
Timothy Partridge
Colleague at DeliverooGreater Leeds Area, United Kingdom
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YM
Yevhenii Marchuk
Colleague at DeliverooRome, Latium, Italy
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AK
Ahsan Khan
Colleague at DeliverooDubai, United Arab Emirates
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DF
Daryl Foreman
Colleague at DeliverooRamsgate, England, United Kingdom
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JN
Jeannette Ng
Colleague at DeliverooHong Kong Sar, Hong Kong
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EW
Esme Watson
Colleague at DeliverooEpsom, England, United Kingdom
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JS
Jack S.
Colleague at DeliverooLondon, England, United Kingdom
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ND
Nur Danish Bin Fardanshah
Colleague at DeliverooSingapore
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Quick answers generated from the profile data available on this page.
Laetitia Chan works for Deliveroo.
Laetitia Chan is listed as Motivate people to provide the best care experience at Deliveroo.
Laetitia Chan is based in Hong Kong Sar, Hong Kong while working with Deliveroo.
Laetitia Chan has worked for Deliveroo, Aspire Lifestyles, and Groupon.
Laetitia Chan's colleagues at Deliveroo include Boubacar Diallo, Hugo Leonardo Medeiros De Almeida, Timothy Partridge, Yevhenii Marchuk, and Ahsan Khan.
You can use AeroLeads to view verified contact signals for Laetitia Chan at Deliveroo, including work email, phone, and LinkedIn data when available.
Laetitia Chan is listed with skills including Zendesk, Customer Satisfaction, Customer Relations, Customer Experience, Employee Training, Customer Service Operations, Management, and Training.
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