Lafayette Moran is a VP of CX and Contact Center Partnerships at Advensus. Colleagues describe them as "I have worked closely with Lafayette as a customer during 2021 & 2022 with the outsourcing of a contact centre. This was new to our business and LM guided us through the process with a high level of customer focus, experience and patience. Much appreciated and all the best for the future." and "I worked with Lafayette years ago at Capital One and also have appreciated staying in touch since then, especially when I was sourcing work for Iggbo . He is a true industry expert and proven resource in strategy, client relations, sales, and driving results for his constituents. Lafayette is an excellent communicator and sales professional and works through the tough issues in a diligent and steady fashion."