Principal in TME Practice (Telecom, Media, Entertainment) in Europe and AMEA

* SITA – Advisor to the Global Head of Portfolio Innovation- Managing the development of SITA MRO service using distributed ledgers - Outlining the roadmap for the development and implementation of innovative services to establish SITA as Blockchain Network Operator* Orange AMEA - Advisor to the VP Marketing - Helped chiefs marketing officers to revamp their products portfolio in different Orange geographies (Ivory Coast, Senegal, Cameroon, Morocco Botswana, ….) *… Show more * SITA – Advisor to the Global Head of Portfolio Innovation- Managing the development of SITA MRO service using distributed ledgers - Outlining the roadmap for the development and implementation of innovative services to establish SITA as Blockchain Network Operator* Orange AMEA - Advisor to the VP Marketing - Helped chiefs marketing officers to revamp their products portfolio in different Orange geographies (Ivory Coast, Senegal, Cameroon, Morocco Botswana, ….) * Orange France, Digital Division, Advisor to the Program Director- Defined Orange France vision and cooperation with Deutsche Telekom- Structured strategic partnership (Amazon)- Led a large agile delivery using the SAFE framework for a smart speaker and a smart remote control * KDDI/MPT – Advisor to the General Manager - B2B / Wholesale- Revamped the salesforce organization (direct and indirect)- Defined the products roadmap and budget for the next 3 years * Thales EIJI – B2B Product Development – MVNO - Designed disruptive services offering secure and resilient communications Show less

- In charge of of the Launch of 4G data (LTE)- Interim Senior VP of Mobile activities (LTE, VoLTE, Wi-Fi hotspots)- Led a crash program to speed up business requirements and deliveries from Technology (Network, IT). More than 100 people involved.

In charge of products & services design for the launch of Ooredoo (Greenfield deployment)* Team: 6 people, Budget: 4 M$ (Low cost strategy)* Led 4 projects critical to the launch:- Data: designed, implemented and launched 3G Mobile Internet offers - VAS: developed a complete VAS and Content (music, videos, games) portfolio through externalization (revenue sharing)- Sales: designed an Android app and processes leading to more than 1 million activations per month. Used by… Show more In charge of products & services design for the launch of Ooredoo (Greenfield deployment)* Team: 6 people, Budget: 4 M$ (Low cost strategy)* Led 4 projects critical to the launch:- Data: designed, implemented and launched 3G Mobile Internet offers - VAS: developed a complete VAS and Content (music, videos, games) portfolio through externalization (revenue sharing)- Sales: designed an Android app and processes leading to more than 1 million activations per month. Used by more than 4000 sales people.- Digital (Customer Experience): led design and development of self-care tools (Web, Android App, IVR, USSD)* Digital partnership: secured deals with Facebook and Viber to allow a limited free access to these services* Data revenues in line with the launch business plan Show less

* Orange Tunisie – Strategic Projects Director- QoS and network Optimization : Web and Video optimization (+ 10 millions € in savings), caching of Internet traffic (+ 5 millions € in savings) ,Traffic Shaping (significant impact on QoS)- Investment optimization : 3G data cost modeling and Wimax substitution business modeling (TDD LTE, microwaves PMP and FTTx) * Orange Tunisie – B2B Marketing Director- In charge of the B2B products line (mobile voice, fixed… Show more * Orange Tunisie – Strategic Projects Director- QoS and network Optimization : Web and Video optimization (+ 10 millions € in savings), caching of Internet traffic (+ 5 millions € in savings) ,Traffic Shaping (significant impact on QoS)- Investment optimization : 3G data cost modeling and Wimax substitution business modeling (TDD LTE, microwaves PMP and FTTx) * Orange Tunisie – B2B Marketing Director- In charge of the B2B products line (mobile voice, fixed voice, Internet, Intranet, LLI)- Team: 4 people- Revenue: increase from 21 M€ to 30 M€ over one year- Launch of B2B fixed voice products line (VoIP Trunk, GSM gateways) : 1 M€ revenue over one year- Business modeling and revamp of Internet offers (Fiber, microwaves, Wimax and DSL) and services (traffic prioritization, hosting)* Orange Tunisie – Broadband and VoIP Product - Assistant Director- Market analysis and definition of Orange broadband strategy in Tunisia- Set up of the Broadband and VoIP dept. Team: 6 people. Budget: 4 M€ - 3G: Recruitment of a 150K customers base on HSPA dongles/boxes (Revenue> 1M€ per month) over one year- DSL: Launch of dual play offers (Internet/VoIP) based on Livebox V2, business modeling of the local loop unbundling (LLU).- Android: Launch of the first Android smartphone below $100 in Tunisia, The Gaga- Digital: networking with famous bloggers to sustain the launch of 3G, participation to the first Barcamp in Tunisia, sponsoring of the first TEDxCarthage* Orange Corporate - Technocentre- Revamping of Web TV and VOD services for France- Launch of a satellite/Internet STB in France and Poland - Implementation of wireless Internet (HSPA-Wimax) in Romania, Slovakia* Former engagements : Bouygues Telecom, Amadeus, St Gobain Show less

* Engaged mostly at Orange (see above)* Other engagements : Bouygues Telecom, Amadeus, St Gobain

* Reorganization of the sales back office operations Billing, Recovery - 550 employee- Management of a 5 consultants team- Definition of the change master plan approved by the Project Committee- Implementation of the reorganization of the Recovery Unit* Telesales- Redesign of the product packaging and order process- Implementation of the telesales back-office- Training of the sales rep

Canal+ (Leading French pay-TV)* Launch of a customer retention program* Design and implementation of the CRM organization

Development of France’s leading extreme sports website* Business set up : business planning, fund raising (600 K€) and recruitment (15 people)* Digital : - Supervising the web production team (webmasters, developers, graphic designers) - Developing partnerships with major portals (MSN, World online , M6Net)

Management of Peugeot (car dealer) networks intranet site* Client negotiations* Design and implementation of an application directed at car dealers enabling on-line access to sales information* Increased sales turnover of used car sales website through enhancement of features

* Designed the corporate website* Designed the Internet tool for exchanging with micro-finance institutions

In charge of two intranets of France Telecom* Designed and implemented the website in collaboration with the client* Trained the staff responsible of the updates