My name is Lakeisha Germain. I founded and own Grace Cleaning Company, a mental health-focused cleaning service that's mission is to approach every space with the "Compassion Standard". We take on our client’s cleaning responsibilities so that they may have peace of mind to do other things. Servicing residential, small commercial, and short-term rentals in the Boston area.Gcc also provides services like mentorship, training, and job placement for other cleaning companies that want to grow their businesses. For over 15 years, I dove headfirst into the hospitality industry and in the cleaning-specific industry for a little over a decade. I've become more and more passionate about cleaning over the years first by being inspired by my love for helping people then morphing into ways to help people. In 2014 I pioneered Airbnb/short-term rentals, managing and cleaning over 70 apartments and homes in the Boston area.I am a passionate leader, a mom, a wife, and Your most compassionate cleaning expert.Clean is my love language!
Grace Cleaning Co
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Chief Executive OfficerGrace Cleaning Co Mar 2020 - Present
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Chief Executive OfficerHoliday Cleaning Services Dec 2013 - Feb 2020Boston, Massachusetts, United StatesFounded and owned Holiday Cleaning Services, which provides residential, small commercial, and short-term rental cleaning services.Hired and built a team of 5+ employees to help service our clients.Pioneered short-term rental management and turnover services, helping clients save time and money.Consistently exceeded customer satisfaction goals, with a 98% customer satisfaction rating.Responsibilities:Oversee all aspects of the cleaning business, including hiring and training staff, scheduling appointments, and managing inventory.Develop and implement marketing strategies to attract new clients.Work with clients to understand their cleaning needs and provide customized solutions.Monitor the quality of cleaning services and make improvements as needed.Negotiate contracts with vendors and suppliers.Manage the company's finances and ensure profitability.Qualifications:5+ years of experience in the cleaning industry.Proven ability to manage and grow a business.Excellent customer service skills.Strong organizational and time management skills.Ability to work independently and as part of a team.Attention to detail and quality.
Lakeisha Germain Education Details
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Health/Health Care Administration/Management
Frequently Asked Questions about Lakeisha Germain
What company does Lakeisha Germain work for?
Lakeisha Germain works for Grace Cleaning Co
What is Lakeisha Germain's role at the current company?
Lakeisha Germain's current role is Grace Cleaning Company.
What schools did Lakeisha Germain attend?
Lakeisha Germain attended American International College.
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