Lahiru Amaratunga Email & Phone Number

Melbourne, Vic, Au

Melbourne, Vic, Au

Sri Lanka

Projects: -- Sana CommerceSana Commerce is a cloud-based e-commerce solution for Microsoft Dynamics and SAP which is hosted in Microsoft Azure. As a Solution Consultant working for Sana Commerce I am managing multiple enterprise level and non-enterprise level customers from Europe, South Africa, and the Middle East by providing solutions to optimize and enhance their business needs aligning to the B2B, and B2C commerce.Responsibilities as Solution Consultant• Working closely with the teams in a multinational and multi-cultural organizational structure.• Handling the e Commerce business requirements of well renowned European customers in a customer-centric environment.• Hands-on experience in handling queries related to ERPs such as MS Dynamics NAV, MS Dynamics AX, MS Dynamics 365 Business Central, MS Dynamics 365 Finance and Operations, and SAP ECC.• Leading the requirement analysis, designing wire frames, and creating Functional specifications, Scope documents, UAT guides, and User manuals.• Understanding client requirements, communicating the requirements clearly with the developmentteam.• Conducting multiple workshops for European customers.• Hands-on experience and knowledge in B2C and B2B e Commerce.• Conducting training and presentations for internal teams on customer requirements from the knowledge-sharing aspect.• Experience in SSO (i.e. Single-sign-on) platform integration and PIM (i.e. Product information management) systems.• Supporting the implementation of new business approaches and functional plans for the organization from a customer-centric aspect.

Colombo 5

Projects:-- Boda Boda, AustraliaBoda Boda is an end to end delivery management solution mainly designed to cater for B2B services. The journey of a package will be facilitated from receiving customer order to delivery completion fromfollowing main modules/applications. - Delivery Portal - Merchant Portal - Staff Mobile Application - Driver Mobile Application-- Doc990, Sri LankaDigital Health Private Limited (Dialog Axiata company) is Sri Lanka's pioneering digital health solutions service provider, offering medical services to subscribers from the convenience of their mobile phoneand website with profile registration support issuing Personal Health Number (PHN) to Sri Lankan's. The platform for hospitals, call centers and agents are developed in the solution.

Colombo 5

Projects:-- DOC990DOC990 is an online doctor channeling system with below modules.www.doc.lk website, mobile application, hospital application, agent module, partner module, iframe, Admin moduleReference: https://www.doc.lk/about-- Magey Memo, MaldivesDhiraagu MageyMemo is a platorm that allows customers to conveniently book a doctor’s appointment from their mobile phones. In partnership with clinics and hospitals in Maldives, Dhiraagu MageyMemo aims to provide a digital solution to eliminate the difficulties patients are facing in booking and consulting with doctors. This is a customized implementation of Doc990 applications.-- Barz, SingaporeBarz is a digital solution to facilitate virtual liquor management for customers. With Barz, the customers will be able to purchase liquor online (including promotions and pub specific menu item purchases), and redeem the virtually purchased liquor items at the actual Pubs without any hassle. The solution includes the following applications.- Barz Mobile Application (Android & iOS) - Barz Admin Web Application- Pub Mobile Application (Android & iOS) - Pub Admin ApplicationResponsibilities Performed as a Senior Business Analyst• Concept building• Scope of work preparation• Solution design including system processes• Managing requirement changes and enhancements within the scope• Project management• Effort estimation• Team management• Requirement analysis and specification• Designing technical solutions and system processes• System support with analyzing and identifying business concerns raised by the client• Frequent engagement with client regarding change requests and system maintenance• Use acceptance training• Documenting system requirement specifications, use cases, processes and other required documents• Engagement with the team until product delivery.

Colombo 5

Projects:-- National Nutritional Program for Pregnant Mothers (NNPP), Sri Lanka - 2018This project focuses on designing and developing a new e-voucher platform for the Ministry of Child Development & Women's Affairs. System automates manual voucher systems benefited to pregnantmothers' island wide by e-vouchers (SMS) integrating Ministry, Divisional Secretariats and mobile money (eZCash and mCash) platforms to be redeemed at registered merchants' island wide. Project has multiple stakeholders being conducted under the ICTA supervision. Dialog Axiata PLC and Mobitel (Pvt) Ltd are the sponsors of the project.Responsibilities Performed as a Business Analyst• Scope of work preparation.• Requirement analysis and specification.• Solution design including system processes.• Managing requirement changes and enhancements within the scope.• Documenting system requirement specifications, use cases, processes and other required documentation.

Colombo 7

Infor Talent Management system (ITM) is the main executive HR System implemented across the Brandix Group. Responsibilities: Supporto On time system support – On time response to customer queries & system issues raised by both system users and corporate HR.o Managing all system configurations and admin functions of the Infor Talent Management. o Managing, manipulating and maintaining the system database (SQL).o Configuring system process flows through Infor process designer (Approval processes, Schedule triggers, System notifications & Alerts).o Managing, creating and manipulating SQL reports of the system. Change Requests o Requirements analysis and specification.o Feasibility study on change requests. o Testing and implementation of change requests. o Delivering change requests within the agreed timeline.

HCM project is about implementing the hSenid HCM system across the Brandix Group, encompassing standardization of relevant processes and policies to result in a single approach to managing works HR functions.My job role includes, Implementation Mapping the user and business requirements to the HCM system and working out the best way to deal with any gap in between. o On site and off site system implementation activities and user trainings in Accenture and plants. (Brandix Essentials Limited cluster, Brandix Textile Limited, Brandix Green Plant).o Mapping business requirements into the system functionalities.o Creating and validating standard operational procedure documents for the role of application admin.o Designing the process flows of “leave application through self-service portals”.o Group admin configurations and activities of attendance, employee information manager, and absence management and employee life cycle modules.o Creating report specifications for different business requirements.o Master data analysis and reconciliation.o Group admin training – conducting trainings for end users and the new project team for project continuity.o Department mapping and designation mapping.o Preparing presentations to be presented at the monthly HRM meetings. Support On time response to the issues logged by the users, re-routing and follow ups with hSenid.o On site and off site system support for Accenture and plant users.o Group admin configurations.o Following up system issues with hSenid and maintaining the 3W list.o User login creation and deactivation in accordance with the permitted access level.I have been able to improve in the areas of project management, business analysis, functional consulting, team work, problem solving, decision making and customer relationshipmanagement with the exposure I had through the HCM project.

Master Of Business Administration - Mba, Information Technology

Reading

Bachelor’S Degree, Major In Information Technology

Activities and Societies: Colombo Beacon

Education record

Bachelor’S Degree, Information Technology

Foundation Level