Lahiru Godellawatta
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Lahiru Godellawatta Email & Phone Number

Service Desk Analyst Tier 2 at I.T. Ideas Inc
Location: Vancouver, British Columbia, Canada 10 work roles 5 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Service Desk Analyst Tier 2
Location
Vancouver, British Columbia, Canada
Company size

Who is Lahiru Godellawatta? Overview

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Quick answer

Lahiru Godellawatta is listed as Service Desk Analyst Tier 2 at I.T. Ideas Inc, a company with 7 employees, based in Vancouver, British Columbia, Canada. AeroLeads shows a matched LinkedIn profile for Lahiru Godellawatta.

Lahiru Godellawatta previously worked as Furnance Operator at Hayden Diamond Bit Industries Ltd and Senior System Engineer at Cube Networks. Lahiru Godellawatta holds Bsc (Hons) In Information Technology, Information Technology from Middlesex University.

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I.T. Ideas Inc

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Profile bio

About Lahiru Godellawatta

As a Senior System Engineer With over 10 years of experience in the IT field, I have developed strong skills in cloud infrastructure and administration, especially in Azure Active Directory, Microsoft 365, and Microsoft System Center Operation Manager. I oversee and manage computer systems, software, operating systems, servers, and user devices, ensuring the highest levels of availability, performance, and security. I also install, configure, test, and maintain software and tools for managing systems. I have multiple certifications that demonstrate my proficiency in cloud computing, such as AZ-900, SC-300, and AZ-104. I enjoy solving complex technical issues, delivering top-notch customer service, and collaborating with internal and external teams. I am always eager to learn new technologies and best practices to enhance my expertise and service quality.

Current workplace

Lahiru Godellawatta's current company

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I.T. Ideas Inc
I.T. Ideas Inc
Service Desk Analyst Tier 2
Vancouver, BC, CA
Website
Employees
7
AeroLeads page
10 roles

Lahiru Godellawatta work experience

A career timeline built from the work history available for this profile.

Furnance Operator

Richmond, British Columbia, Canada

Sets up and operates furnace equipment for production. Keeps equipment operating according to operating procedures and in good condition.Remove finished parts using appropriate machinery and tools.Performs sandblasting to remove excess materials from finished parts.Keeps furnace stations and surrounding area clean and clear of debris.Performs to production.

Apr 2024 - Sep 2024

Senior System Engineer

Colombo, Western Province, Sri Lanka

  • I serve as a Senior Systems Engineer at Cube Networks – Australia, where I offer technical support and troubleshooting for over 200 clients. In this role, I have successfully resolved hardware and software issues.
  • Oversee and manage computer systems, software, operating systems, servers, and user devices.
  • Experience in supporting and maintaining Microsoft 365 and other IT systems for fast-growing professional services. Specialized in establishing, improving, and enforcing governance policies for Microsoft 365, including.
  • Additionally, proficiency in using PowerShell for administration tasks related to Azure, SharePoint, Azure Virtual Desktop, O365, and Exchange.
  • Skills include managing features, roles, mailboxes, performance, and troubleshooting to ensure efficient and smooth operations of IT systems.
  • Collaborate effectively with IT groups to ensure smooth project transitions, providing support, training, and documentation, while demonstrating leadership skills in resolving issues and successfully delivering diverse.
Aug 2022 - Feb 2024

Engineer Systems

Colombo

  • Managing and monitoring all installed systems and infrastructure, Installing, configuring, testing and maintaining operating systems, application software and system management tools, Ensuring the highest levels of.
  • Experience in troubleshooting & resolving complex technical Issues.
  • Writing reports and creating documentation processes and procedures.
  • Installing, configuring, and testing operating systems, software, and system management tools.
  • Leading the IT Operations teams and supporting technology solutions.
  • Monitoring and investigating production environments for faults, outages, and security incidents.
Apr 2017 - Aug 2022

System Support Engineer

99X

Colombo, Srilanka

As a member of the 99x Services team in Sri Lanka. I’m supporting and maintaining More than 1000 Servers with Microsoft System Center Operation Manager and I resolves daily issue with actively monitoring servers for Connectivity, Disk Usage, Application Issues and daily Health service Checks one the Citrix terminal Servers, Domain Controllers and Exchange.

Oct 2016 - Apr 2017

System Support Engineer

Colombo

  • ❑ System Support to London Stock exchange
  • Install, upgrade, support and troubleshoot Windows 7 to 10 and Microsoft Office 2007 to 2013 and any other authorized desktop applications
  • Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment
  • Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment
  • Performs work in compliance within specified warranty requirements
  • Provide investigation, diagnosis, resolution and recovery for hardware/software problems.
Apr 2015 - Oct 2016

System Support Engineer

Malabe, Srilanka

❑ 2nd Level System support to Millennium IT ❑ Complete configuration, installation and support of equipment in a Microsoft Windows environment to the specifications of client proposals.❑ Troubleshoot and resolve computer issues by providing both on-site and remote support.❑ Maintaining software applications, operating systems and regular maintenance.❑.

Apr 2014 - Jul 2016

It Administrator

Diamond Thudufushi Beach And Water Villas

Male, Maldives

Has the overall responsibility of ensuring the smooth operation of IT related hardware and network Troubleshooting. The specific responsibilities are given below:* Maintain the local area network* Maintain the server, office computers and printers* Hardware and software installation and upgrading to the computers* Give the new connection to the users*.

Oct 2013 - Apr 2014

System Support Engineer- Intern

Malabe

Apr 2012 - Sep 2013

Instructor

Kandy

I joined IDM Computer Studies in March 2008, in the capacity of trainee instructor and was promoted to the post of Instructor in April 2009. Worked as an Instructor till January 2012

Mar 2008 - Apr 2012
Team & coworkers

Colleagues at I.T. Ideas Inc

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5 education records

Lahiru Godellawatta education

Higher National Diploma, Computing

Edexcel

Advanced Diploma In Computer & Networking Technology, Information Technology

Idm Nations Campus Lanka (Pvt) Limited

Diploma In Pc Assembling And User Technical Support, Information Technology

Idm Nations Campus Lanka (Pvt) Limited

Diploma In Ict

Idm Nations Campus Lanka (Pvt) Limited
FAQ

Frequently asked questions about Lahiru Godellawatta

Quick answers generated from the profile data available on this page.

What company does Lahiru Godellawatta work for?

Lahiru Godellawatta works for I.T. Ideas Inc.

What is Lahiru Godellawatta's role at I.T. Ideas Inc?

Lahiru Godellawatta is listed as Service Desk Analyst Tier 2 at I.T. Ideas Inc.

Where is Lahiru Godellawatta based?

Lahiru Godellawatta is based in Vancouver, British Columbia, Canada while working with I.T. Ideas Inc.

What companies has Lahiru Godellawatta worked for?

Lahiru Godellawatta has worked for I.T. Ideas Inc, Hayden Diamond Bit Industries Ltd, Cube Networks, Millenniumit Esp, and 99X.

Who are Lahiru Godellawatta's colleagues at I.T. Ideas Inc?

Lahiru Godellawatta's colleagues at I.T. Ideas Inc include Wenxin Xu, Wenxin Xu, Lina Liu, and Alex Zheng.

How can I contact Lahiru Godellawatta?

You can use AeroLeads to view verified contact signals for Lahiru Godellawatta at I.T. Ideas Inc, including work email, phone, and LinkedIn data when available.

What schools did Lahiru Godellawatta attend?

Lahiru Godellawatta holds Bsc (Hons) In Information Technology, Information Technology from Middlesex University.

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