Laurel Hogan Email & Phone Number

Nashua, Nh, Us

Manchester, Nh

In this role, I have built a versatile and skilled team through comprehensive education and strategic recruitment, boosting operational excellence. By leveraging my strong communication and interpersonal skills, I've fostered meaningful connections with a diverse range of individuals. Ensuring efficient scheduling across five locations, I maintain a high standard of accuracy in daily eligibility processing. Additionally, I uphold accurate and compliant financial procedures by meticulously approving payroll submissions.Key Accomplishments: ► Achieved a seamless and successful integration by actively contributing as a key member of the implementation team and serving as a super user for the new EMR system.► Streamlined business processes, including check-in, new patient registration, and the sliding fee program, ensuring the smooth execution of day-to-day patient access operations.► Elevated patient experience through a client-centric approach, prompt resolution of needs, and heightened overall office personnel focus on customer delight, resulting in increased satisfaction.

Nashua, Nh

In this capacity, I've been actively involved in providing hands-on support to administrative staff, dynamically adjusting job assignments and schedules to align with evolving business needs. One significant initiative under my leadership has been spearheading the implementation of patient satisfaction surveys. This strategic move aims to ensure a proactive approach to addressing and resolving patient concerns, reflecting my commitment to enhancing overall service quality and patient experience.Key Accomplishments: ► Streamlined practice operations and optimized budget administration through effective collaboration with site providers and the physician services management team.► Enhanced team performance through continuous monitoring of daily activities and dedicated mentoring of team members.

United States

In my capacity as the overseer of information desks, I played a pivotal role in delivering crucial assistance to both visitors and patients within healthcare facilities. My commitment to providing timely and accurate responses to inquiries significantly boosted communication effectiveness, fostering robust engagement with stakeholders.Key Accomplishments: ► Spearheaded the streamlining of inpatient registration processes, ensuring seamless and efficient admissions for hospitalized patients, significantly elevating the overall patient experience.► Drove improvements in overall efficiency within outpatient services, leading to heightened accessibility and satisfaction for individuals seeking medical care outside inpatient settings.► Initiated a successful revamp of ER registration operations, optimizing the patient intake process during emergencies for enhanced effectiveness.