Laiana Scheydegger Email & Phone Number

Dublin, Ie

County Dublin, Ireland

. Specialist in office administration and secretarial support, contributing to efficient operations and effective communication between the company and the student through emails and phone calls. Also, assisting and providing timely and helpful responses to their problems at the front desk.. Managing administrative tasks such as handling correspondence coordination and ensuring the organization of the office. Managing internal systems with precision, keeping them up-to-date, and ensuring information accuracy and ease of access, including thorough documentation and seamless move-in/move-out procedures.. Ensuring smooth and effective communication with the team, preparing and presenting weekly performance reports to the management team, and providing valuable insights for decision-making.. Proficient in creating and monitoring payments within the company's internal system. Handling refund requests with attention to detail and commitment to the financial integrity of the organization.

Dublin, County Dublin, Ireland

Career break from Apr 2022 to date for English improvement (Irish College of English) and professional development in the Legal field.

Donaghmede, County Dublin, Ireland

• Provided outstanding customer service to clients, successfully meeting their needs to ensure customer satisfaction and retention. • Built and maintained effective communication and relations with all clients, demonstrating strong empathy and emotional intelligence.• Performed cash handling and checkout activities, displaying high responsibility and commitment to the business.• Maintained high levels of organisation and cleanliness in the store following the company standards.

Vitória, Espírito Santo, Brazil

• Handled a wide range of legal processes on the labor, criminal, and civil areas, including domestic violence and violence against children.• Conducted legal tasks and procedures to support legal cases, from initial research through to drafting legal documents, writing legal arguments, and attenting court hearings.• Accomplished daily assigned workload as well as ad hoc assignments, following up on individual cases.• Worked in collaboration with partner Lawyer, establishing a cooperative and professional relationship to ensure the highest quality service to individual clients. • Successfully reached targets by favourably resolving legal cases to clients. • Prospected new customers and contributed to the development and maintenance of effective partnerships.

Espírito Santo, Brazil

• Attended the public with small claims cases, providing any support and guidance needed to proceed to the justice process. • Initiated judicial proceedings by writing persuasive legal arguments. • Implemented law enforcement to ensure contract clauses were applied

Espírito Santo, Brasil

• Provided general administrative support by performing administrative office routines, including typing texts, creating and maintaining spreadsheets on Excel, and organising processes and documents.• Accountable for file management, maintaining updated file records through excellent organisation and attention to detail. • Answered phone calls, responding to any queries or escalating when necessary. • Created weekly reports to support the department.