Charles Lai

Charles Lai Email and Phone Number

Analytics and Insights Director @ Exverus Media
Los Angeles, CA, US
Charles Lai's Location
Los Angeles Metropolitan Area, United States
About Charles Lai

Analytics and research expert with a proven track record of successful team leadership, analytical consulting, project leadership and developing solutions that inform business decisions.Areas of Specialty:Data Analytics Expertise• Well-versed in both the theory and the practice of research science and data analysis; can flexibly and innovatively adopt analytic techniques to problem-solving• Skilled in navigating the complexities of media delivery and performance metrics across various channels and platforms with extensive experience in campaign reporting, brand lift studies, and attribution• Experienced in marketing mix modeling analysis using Concentric Market • Proficient with data management and analysis; applications include: SPSS, SAS, R, Python, mTAB, SQL• Adept at presenting research findings through story-telling and data visualizationLeadership• Team leadership and team building: capable of putting together a team, setting its long-term vision and short-term goals, developing its members through training, mentoring and support, and structuring each member’s role to effectively contribute to the team’s mission• Thought leadership: skilled at designing research and analysis solutions to solve business problemsResearch Management• Experienced in all aspects of research projects: Study design, proposal, planning, budgeting, questionnaire development, data capture, data management, analysis & reporting, and quality assurance• Knowledgeable in both quantitative and qualitative research: types of projects include market segmentation, forecasting, key driver analysis, text analysis, customer satisfaction tracking, dashboard reports, syndicated buyer behavior studies, predictive modeling, and index developmentRelationship Building• Know how to earn the trust of clients by listening and understanding their situation and problems, offering good solutions, and going above and beyond their expectation in implementation• Able to maintain relationships through providing consistent, reliable service, regular proactive engagement, and continuous improvement of services

Charles Lai's Current Company Details
Exverus Media

Exverus Media

View
Analytics and Insights Director
Los Angeles, CA, US
Website:
exverus.com
Employees:
57
Charles Lai Work Experience Details
  • Exverus Media
    Analytics And Insights Director
    Exverus Media
    Los Angeles, Ca, Us
  • Exverus Media
    Analytics & Insights Director
    Exverus Media Mar 2020 - Present
    Los Angeles
  • Exverus Media Inc.
    Analytics & Insights Manager
    Exverus Media Inc. Sep 2017 - Mar 2020
  • Maritzcx
    Analytics Team Manager
    Maritzcx 2005 - 2017
    Torrance
    Lead the West Coast Analytical Services team for over nine years, providing analytical support and consulting on research solutions for national and global customer satisfaction tracking (CSI/SSI) programs, syndicated buyer behavior research, and ad hoc/ custom consumer research projects • Contributed to business development through proposal writing and presentations; played key role in acquiring three syndicated buyer behavior study accounts, a customer tracking study, and numerous ad hoc analysis projects• Recruited, trained, mentored, and supervised a team of research analysts (10 total)• Designed and executed a wide variety of research analysis projects through leading the work of team members as well as with hands-on involvement in the analysis, writing and presentation of reports• Conducted on-site analysis training to client groups, answered client questions about data and analysis• Developed and implemented collaborative processes, work procedures, team guidelines and policies that greatly reduced errors as well as improved work quality and efficiency
  • California State University Fullerton
    Adjunct Faculty For Statistics
    California State University Fullerton Jan 2005 - Jul 2005
    Adjunct faculty teaching statistics• Teach elementary statistics to undergraduate university students• Course curriculum development• Class planning and preparation• Student evaluation

Charles Lai Skills

Marketing Research Statistics Segmentation Consumer Behaviour Quantitative Research Research Market Research Leadership Qualitative Research Market Segmentation Analysis Automotive Industry Automotive Survey Design Sas Analysis Consumer Experience Research Spss Analytics Data Analysis Customer Insight Management Competitive Analysis Market Analysis Project Management Consumer Behavior Research Design Predictive Modeling Data Mining Advertising Attribution Modeling Marketing Attribution Advertising Research Auditing Tax Accounting Financial Reporting Corporate Tax Internal Controls Ifrs Financial Accounting

Charles Lai Education Details

Frequently Asked Questions about Charles Lai

What company does Charles Lai work for?

Charles Lai works for Exverus Media

What is Charles Lai's role at the current company?

Charles Lai's current role is Analytics and Insights Director.

What is Charles Lai's email address?

Charles Lai's email address is ch****@****itz.com

What is Charles Lai's direct phone number?

Charles Lai's direct phone number is +131078*****

What schools did Charles Lai attend?

Charles Lai attended Claremont Graduate University, University Of California Irvine.

What are some of Charles Lai's interests?

Charles Lai has interest in Consulting, Playing Badminton And Traveling, Investing.

What skills is Charles Lai known for?

Charles Lai has skills like Marketing Research, Statistics, Segmentation, Consumer Behaviour, Quantitative Research, Research, Market Research, Leadership, Qualitative Research, Market Segmentation Analysis, Automotive Industry, Automotive.

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