Specialist - New Sme Telesales
Current-Manage Oracle, Customer Relationship Management (CRM), Cisco, and Genius programs to streamline operations and enhance organizational efficiency.-Utilize Excel and Word to input data and ensure accuracy and effectiveness in data management processes.-Execute public relations strategies to improve the company's favorable reputation by fostering trust and establishing the brand's credibility among potential customers.-Increase product visibility, broaden the customer reach, and generate prospects for the sales team to convert interested parties into actual customers.-Align public relations messages with sales objectives to maintain consistent communication and increase key selling points.-Sustain and reinforce ongoing sales initiatives through consistent public relations endeavors to ensure customer satisfaction and transform them into advocates.-Identify enhancements to products or the development of new products by staying updated on current industry trends, market dynamics, and competitor activities.-Maintain expertise through workshops, publication reviews, networking, benchmarking, and active involvement in professional societies.