Job Descriptions : Responsible for sales of male and female branded high fashion garments and accessories including personal care products in large format branded boutiques in upscale malls.Sales Generation• Promote maximum sale of merchandize.• Give alternative products when “out of stocks” situations arise.• Effort to up-sell links sale whenever required.• Knowledge and utilization of mall promotions and events to increase sale.• Effort to break the ice & build positive rapport with the customer.Customer Service• Greet the customers using the greet standard.• Communicate with customers using positive language.• Maintain a professional appearance at all times as per brand grooming standards.• Keep all promises made to customers, refers backs to customers within 24 hours of query and follows up on customer repair issue.• Escort all customer to the cash desk on closing a sale,also keep customer database to the door and bid fond farewell to the customers.Product Knowledge • Knowledge of products categories ,styles ,stock and other product specifications.• Explain features and benefits and overcomes objections for customer.• Understand customers needs and wants.• Use open –ended & close ended questions as appropriate. Window Display• Maintain window merchandize and display according to the brands• Ensure window reflects luxury through maintenance and cleanlinessStore Cleanliness• Ensure store reflects luxury an excellent working condition through high merchandizing and housekeeping standards ,maintenance and cleanliness.Teamwork• Being a team player• Have clear/proper communication with the whole team.• Attend briefing and training provide