Laila Habib Email & Phone Number

Dhaka, Bangladesh

Dhaka

Bangladesh

Currently Teaching:Business Research International Business Entrepreneurship Human Resource Management Legal Environment in BusinessStrategic ManagementResearch interests:Change ManagementSustainable Development Organizational Behaviour Policy Governance.

London, United Kingdom

• Overall administrative procedures within the company
• Keeping time sheets of other interns and updating the system
• Responsible for developing various policies within the organisation, mainly HR
• Research for event management venues, vendor negotiation
• Producing customer care/experience reports for marketing
• Liaising with external potential clients and creating brief reports for follow up within the company

• Overall project management of all customer accounts and unit operations
• Personal Assistant to head of Operations, Head of Sourcing, Head of Customer Support and Head of Project Management.
• Produced monthly and bi-annual reports through organized monitoring and evaluation tools and techniques including SAP
• Was responsible for overall event management for internal and external staff and customers
• Took and disseminated meeting minutes, follow up and archiving
• Provided logistical support for training and development for other customer units

• Responsible for call management both inbound and outbound. Sometimes [International calls support and tracking.]
• Data basing for critical vendors, suppliers and service-providers.
• Guest/ visitor, dignitaries management, messaging and reminders for concerned officers.
• Administration support data entry for lunch\dinner vouchers and claims related to HR.
• Stationery management, dispatch & courier database management
• Employee leaves administration.

A Concern of Surovi Group) Job Description and Responsibilites: As an intern I was responsible in helping out the organization in designing a fully structured HR Policy manual. 4. Local Committee Vice President- Finance (September-2005 to June-2006) AIESEC in AIUB Job Description and Responsibilites:Maintaining a total cash flow of the fundsLook after all.

• Provides excellent customer service
• Manages the Client Services Coordinators (creates staff schedules, manages workflow, handles staffing and employee issues, enforces departmental policy and procedures, is a best practices example for Client Services.
• Accurately performs registration process for new and existing clients
• Schedules appointments according to established procedures
• Make reminder calls to clients
• Assure that staff is provided with proper training, instruction, tools, and methods to perform their jobs. Perform timely performance evaluations, as well as appropriate disciplinary actions. Evaluate all Customer.

• Provides excellent customer service
• Manages the Client Services Coordinators (creates staff schedules, manages workflow, handles staffing and employee issues, enforces departmental policy and procedures, is a best practices example for Client Services.
• Accurately performs registration process for new and existing clients
• Schedules appointments according to established procedures
• Make reminder calls to clients
• Assure that staff is provided with proper training, instruction, tools, and methods to perform their jobs.

Job Description and Responsibilities

Teach Ordinary Level English

Master Of Science International Business, International Business, Awarded

Activities and Societies: Member of Robert Gordon University Society for South Asian Students. understanding the implementation of.

Mba, Human Resource Management

Activities and Societies: Former Executive Member of AIESEC in AIUB. Member of JCIB- Dhaka Central BBA in Human Resource Management and.

Bba, Hrm

Activities and Societies: AIUB DRAMA CLUB, AIESEC in AIUB BBA and MBA in HRM

Doctor Of Philosophy - Phd, Management