Own email marketing duties including: leveraging advanced segmentation, A/B testing, making content improvements and utilizing GA4 analytics to fine-tune campaigns, resulting in significantly boosted open rates and conversion ratesManage paid advertising campaigns on social media platformsOptimized social media presence on key platforms including Facebook, Twitter, and Instagram, to demonstrate digital media expertise and enhance brand visibility while fostering meaningful audience engagementShowcase proficiency in utilizing analytics tools (Google Analytics, Meta Insights) and project management software (Asana, Notion) to streamline operations and improve team productivityDeveloped and executed a robust influencer marketing program, cultivating relationships with industry personalities to amplify brand In charge of in-house product photography

Identified, developed, created, and maintained a social media presence using a broad variety of available and innovative tools to advance company goals and initiatives, resulting in a 20% average increase in website traffic and a 15% increase in salesCreated key goals to acquire and retain new clients through email campaigns, affiliate marketing, and social mediaGuided product launches through promotional efforts including social media posts, email campaigns, blog articles, product photography, and website updatesPublished posts across all social media accounts per the social media calendar, including images, videos, and stories

Networked with local landlords to secure new additional units to increase housing opportunities for clients and diversify housing pool Assisted clients to locate and find permanent housing and refer them to employment services to establish income Referred clients to DES, WIC, and other community resources and assistance programs Followed up with clients to help them understand rule violations and deescalate stressful situations, and assist with intakes (including tours of UMOM to ensure clients feel settled and welcome) and exits from the shelter (including exciting move-outs to permanent housing) Attended meetings, complete client reports, and assessments, spend time reading and sending emails, and communicate regularly with coworkers about projects, ideas, and needs

Analyzed and interpreted mathematical and scientific information and inputted it into a data bank and performed statistical analyses Participated in group collaborations regarding data quality and process improvement in order to achieve better results and presented data to Arizona’s Children Action AllianceCollected, documented, and entered data from a sample of 300+ participants into an Excel database to analyze the study results

Created curriculum for diabetes prevention and maintenance using scientific evidence and awareness to socialidentitiesConnected patients to diabetes support services that were low to free cost to further uphold a mission to providesupport to low-income familiesPresented research regarding American Diabetes Associations' recent Standard updates and pointed out possible areasof concern due to the lack of utilizing intersectional lenses in policy advocacy for diabetes managementAssisted patients in goal setting and planning that centered on individual experiences to prevent or delay diabetes

Assisted PA faculty and staff to review 1,000+ applications for the PA program via CASPA and assisted with day to day clerical duties that include but are not limited to maintaining files and records, data entry, answering and redirecting calls, responding to and sorting emails, as well as assisting with office management and organization procedures

Provided leadership to a 15-member team to accomplish large-scale university-wide events on time and within budgetImproved the performance of marketing campaigns by providing detailed reports to stakeholders that showcased performance against goals, learnings, and revision suggestions for action plansDirected, oversaw, and guided 100+ student engagement campaigns/projects simultaneously while making progress with daily and long-term needs

Reduced the number of customer tickets by 20% through process improvements and communication with other departmentsWas responsible for the short and long-term management of over 150 customer accounts and actively worked to ensure continuous and effective business relationshipsDiagnosed and resolved hardware/software and other network and system issues by communicating accurately with technicians to establish time commitments that exceeded customer requirements