Lailani Mana Arlegui Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Support in managing relationships with the key stakeholders in the verticals and driving customer satisfaction for the services provided among stakeholdersBuild connection and rapport with new hires before their first day to make them feel welcome and provide them with all the necessary information they need to get started, including the company’s policies, procedures, and expectationsRespond to queries and questions raised by line managers regarding the status of onboarding and offboarding activitiesLead the effective delivery of all services by the team and monitor team KPIs, ensure they are consistently met, and communicated to the relevant stakeholdersProactively build exceptional onboarding experiences for new hires that sets them up for success in their new role while ensuring empathy

Jumeirah

Managing full onboarding and offboarding colleagues and oversee daily HR OperationsCoordinate security clearance and reference checks for the incoming candidates before the final offer is releasedManage employment contracts, coordination with different teams for relocation services, arrange logistics for physical welcome and administer induction/orientationCollaborate with Government Services team to ensure government requirements for new joiners are met (like coordinate visa / temp work permit.Oversee the timely creation and sharing of onboarding checklist with the new joiners and ensure collection of relevant documents from the candidates.Manage the offboarding process for departing employees, including exit interviews, return of company property, and ensuring all necessary documentation is completed.

Dubai, United Arab Emirates

Duties and Responsibilities:- Point of contact for all new colleagues; provide assistance and guidance throughout the entire process till they settle down.- Handled Pre-opening Hotels (Onboarding)- Manage the entire candidate’s onboarding process for all grade level such as: o Obtain reference checks o Issuing contracts o Coordinate with Government relations team on visas o Arrange flight ticket and relocation o HR Induction Presentation- Tracking and update all the candidates- Make the HR Business Partner updated on the new joiners- Hiring the colleagues in the system- Communicate in a professional, positive, transparent and courteous manner at all times with all levels of internal and external customers.

Dubai, United Arab Emirates

Duties and Responsibilities- Update the HRMS with all the colleague’s details- Provide emergency service after office hours- Provide induction and on boarding services to new joining colleagues on their first day with the company- Administer the printing of ID cards for all Jumeirah colleagues as well as related entities and distribute to the respective Business Partner- Compile daily/weekly/monthly reports and provide them to the management

Dubai, United Arab Emirates

Duties and ResponsibilitiesResponsible for providing highest level of service to promote customer satisfaction and retention while optimizing booking opportunities.Ensures all calls are handled professionally and with care adhering to Jumeirah hotel’s policies and procedures.To be well-versed with the product and services offered by the restaurants and take every opportunity to promote these to bookers.To acquire effective selling techniques by up-selling whenever possible to maximize revenues.To be knowledgeable about all restaurant features - unique selling points.To understand the different customer profiles and develops strategies to meet their needs.

Bachelor Of Education (Bed)

Computer Science