Laila Rivas Email & Phone Number

• Coordinate and manage affordable housing projects, ensuring compliance with federal, state, and local regulations.
• Facilitate the application and screening process for potential residents, ensuring that all necessary documentation was collected and reviewed.
• Conduct outreach to potential residents and provided them with information on available housing options and eligibility requirements.
• Maintain accurate and up-to-date records of all housing-related activities, including tenant files, inspection reports, and financial data, improving record-keeping accuracy by 15% and reducing errors by 25% through.
• Conduct property showings and tours for prospective buyers, providing them with information on the property's features, benefits, and local amenities, resulting in a 10% increase in rental inquiries.

• Coordinated and managed cross-functional teams to successfully complete project on time
• Facilitated communication and collaboration among project stakeholders, including team members, clients, and senior leadership.
• Monitored project progress and provided regular status updates to stakeholders, ensuring transparency and accountability.
• Conducted regular team meetings and one-on-one check-ins with team members to ensure alignment and progress toward project goals.
• Conducted post-project evaluations to identify areas for improvement and opportunities for future success.

United States

• Provided exceptional customer service to clients by understanding their beauty needs and preferences, recommending products, and demonstrating how to use them effectively.
• Consistently maintained a customer satisfaction rating of 95% by providing personalized beauty consultations and recommendations.
• Collaborated with team members to achieve sales targets and improve overall store performance.
• Stayed up to date on current and emerging beauty trends to increase professional value and meet diverse client needs.
• Achieved monthly sales target of $10,000 by cross-selling and upselling additional products and services to customers.

United States

• Assisted executive with managing emails and other communications, ensuring a 100% response rate to over 50 emails per week.
• Responded to several phone inquiries per day within a 24-hour time frame.
• Kept track of receipts and other expenses and uploaded them to a pdf for the business’s accountant.
• Maintained records for clients and took notes in several meetings per week.
• Coordinated travel dates and arrangements for executive for domestic ad international trips.
• Conducted research and collected and analyzed data to prepare reports and documents.

Queens, New York, United States

• Helped customers navigate store, complete sales, and process returns.
• Resolved customer concerns using strong communication and conflict management skills.
• Discussed promotions and special offers to customers to increase sales.
• Reduced customer wait time by 15%

• Coordinated and led group activities for campers and counselors.
• Designed activities to help individuals overcome confidence issues and build strength.
• Explained principles, techniques, and safety requirements to activity participants to prevent injury.
• Engaged children in arts and crafts, singing, sports activities, games, and field trips while maintaining a safe environment.
• Checked on campers struggling with various social and recreational skills to maintain camper and parent satisfaction.
• Enforced discipline and policies to protect the safety of recreational activity participants.

United States

• Increased per-customer revenue with suggestive selling practices.
• Maintained a calm demeanor and managed issues professionally and according to company standards.
• Created great customer experiences with personalized sales support.
• Processed payments quickly and made accurate changes to keep customer flow moving.

Bachelor Of Science - Bs, Business, Management, Marketing, And Related Support Services

Education record