I'm a results-driven Senior Product Manager with a rich tapestry of experiences that traverse industries, reflecting my commitment to continuous learning and innovation. My journey commenced at Intel Corporation, where I cut my teeth as a Failure Analysis Engineer and later transitioned seamlessly into the role of a Product Development Engineer.In my formative years at Intel, I honed my skills in meticulously dissecting complex issues and translating them into effective solutions. The fast-paced environment cultivated my analytical mindset and instilled in me the importance of precision and quality – principles that continue to guide my approach to product management.Embarking on a unique adventure, I then took to the skies as a Cabin Crew member with China Southern Airlines. This role not only exposed me to diverse cultures but also ingrained in me the significance of exceptional customer service. The experience cultivated my interpersonal skills and reinforced the belief that understanding and exceeding customer expectations is pivotal in any industry.Transitioning into management roles, I served as General Manager and Operations Manager in a service technology-related industry. Here, I fine-tuned my strategic thinking and leadership acumen, overseeing end-to-end business operations and steering teams towards operational excellence. These roles provided me with a holistic perspective on the interplay between effective leadership, seamless operations, and delivering exceptional service.In my current capacity as a Senior Product Manager, I bring together the culmination of my experiences. I spearhead product development initiatives, seamlessly blending technical expertise with strategic vision. Collaborating cross-functionally, I've successfully led teams through the entire product lifecycle, contributing to revenue growth and heightened customer satisfaction.My unique journey has equipped me with a diversified skill set that spans technical proficiency, operational excellence, and customer-centricity. I am passionate about leveraging these skills to drive innovation and contribute meaningfully to the dynamic landscape of product management.Let's connect! I'm enthusiastic about engaging with like-minded professionals, sharing insights, and exploring opportunities where I can bring my multifaceted background to bear in creating impactful and sustainable solutions.
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Senior Product ManagerGiga Byte DashSingapore -
Senior Product ManagerGiga Byte Dash Mar 2022 - PresentSingapore- Led cross-functional teams in the successful development and launch of cutting-edge gaming software.- Implemented strategic product roadmaps and collaborated closely with stakeholders to ensure alignment with market demands and company goals. -
General Manager (Product, Business Operations)Helpergo Nov 2017 - Feb 2022SingaporeCore responsibilities are to oversee and expand the business in Singapore, and work with product, design, and engineering team to accelerate growth by localizing the product. -
Operations ManagerHelpergo Apr 2016 - Oct 2017SingaporeCore responsibilities are to increase the supply inventory, facilitate interdepartmental communication, resource allocation, and maximize helper and customer happiness. -
Cabin CrewChina Southern Airlines Mar 2015 - Mar 2016Guangzhou, Guangdong, ChinaOne of the first batch in Malaysia that recruited by China Southern Airline. -
Product Development EngineerIntel Corporation Jan 2013 - Feb 2015Penang Pg12- Developed and implemented test strategy for several Intel products.- Developed and implemented functional test solutions to satisfy customer requirement.- Wrote test plans and test cases that verify product such that they meet the development objectives based on specifications and marketing product requirements.- Involved in developing several products from component feasibility stage through production ramp. -
Failure Analysis EngineerIntel Corporation Aug 2011 - Jan 2013Penang, Malaysia- Involved in validation process of several products.- Supervised the quality and performance of several key processes and drove improvement actions on them.- Coordinated with cross functional team in analyzing and troubleshooting return products.- Acted as team representative in following up implementation of corrective actions with customer.- Conducted quality meetings to drive continuous improvement on failure analysis processes. -
Intern (Trainee At Quality Assurance And Reliability Department)Finisar Corporation (Nasdaq: Fnsr) May 2010 - Sep 2010Ipoh- Corrected several product defects using the well known Close Loop Corrective Action process.- Maintainer of tester functionality and their software revision.
Ngoi Lai Mei Skills
Ngoi Lai Mei Education Details
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Optical
Frequently Asked Questions about Ngoi Lai Mei
What company does Ngoi Lai Mei work for?
Ngoi Lai Mei works for Giga Byte Dash
What is Ngoi Lai Mei's role at the current company?
Ngoi Lai Mei's current role is Senior Product Manager.
What schools did Ngoi Lai Mei attend?
Ngoi Lai Mei attended Multimedia University.
What skills is Ngoi Lai Mei known for?
Ngoi Lai Mei has skills like Testing, Engineering, Failure Analysis, Powerpoint, Microsoft Excel, Debugging, C, Software Development, Team Leadership, Perl, Assembly Language, Python.
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