Helping businesses find some clarity and direction, showing them how to take control of the chaos! I look into where the challenges lie for you in your business, and provide an understanding of how taking strategic, actionable steps along a clear pathway to attaining your goals can help your specific situation.

- reviewed and provided feedback on overhaul of Governance and Operations manuals

Managed the daily operations of the revenue operations team. Team composition included 10 full-time staff and two contractors, located across 5 offices and 3 countries.- Increased community engagement, lead generation and sales through organizing and leading a team of 16 people, across four separate departments, from preparation through to execution of partnership at an international conference, as well as multiple tradeshows, on very short timelines.- Assisted in establishing brand design, and development of go-to-market strategy, for a new disruptive B2B SaaS product, based on content marketing research (paid ad campaigns on Google and LinkedIn, as well as organic social media and SEO data) and feedback from internal and external stakeholders, which resulted in a recognizable and consistent brand presence. - Realized internal efficiencies and significantly improved internal communications, by championing the merging of the sales and marketing departments, to consolidate efforts into a single overarching revenue operations team.

Designed and implemented department workflow processes and procedures. Coordinated customer support through soliciting and reporting on user satisfaction, as well as expectation management. - Increased positive client relations, by liaising with business analysts and project managers on contract deliverables, within reasonable defined timeframes.- Increased sales-client face time, through the creation and implementation of systems that removed administrative burdens.

Through evaluation of technical, operational, and historical data, created reusable field work packages, as well as execution strategies, which optimized labour, material and time requirements for work scope completion. - Ensured successful scheduling and completion of work scope through coordinating with multi-disciplinary trade groups, as well as a community of General Foremen for up to 70 various skilled tradespeople. This included analyzing deltas between estimated and actual values, then implementing process improvement measures.- Improved efficiency of future work package preparation, through client negotiation, which included clarification of current versus severely outdated industry best practices.

Through interpretation and analysis of technical documentation, in conjunction with industry knowledge of workforce and materials requirements, prepared and submitted cost and schedule proposals to potential and existing clients.- Increased speed and accuracy of proposal preparation, by creating and maintaining multiple complex Excel spreadsheets.- Facilitated multiple industry leaders on best practice strategies, which fostered a collaborative team.- Created a sense of community by organizing social events, following the amalgamation of 3 separate business units into one building.

Served as a liaison between home office, site office team and site execution team supervision, by providing detailed estimates on work expectations, including schedules and deliverables, on a contract valued at $50M+. - Reduced estimation of labour and material requirements by ~25%, through the processing and evaluation of large volumes of complex technical documentation (20,000+ construction drawings, in 8 months).- Realized efficiencies to increase margins, through continually analyzing progress against estimates, as well as facilitating and providing expertise in contract negotiation meetings with client representatives.- Increased team efficiency, accuracy, and synergy, by training staff on newly implemented system (SAP), as well as company procedures.

Increased productivity of site maintenance activities, by coordinating across four separate departments to arrange delivery of materials to work locations, from various other on-site and off-site locations. - Received an unprecedented award, for contributing on a select committee that developed and implemented the “Material Delivery Process for Maintenance”, mandated by Shell international core business requirements.- Created a community that celebrated diversity across the business unit, through the organization of team-building activities, including cultural potluck days, which helped bolster and unify the department.

Served as a liaison between home office, site office team and site execution team supervision, by providing detailed estimates on work expectations, including schedules and deliverables, on contracts with values that ranged from $600K to $12M+.- Bolstered positive customer relations through timely and accurate project controls functions, including schedule compliance and progress completion tracking and invoicing.- Maximized revenue through the interpretation and application of complex contract terms.- Increased margins through competitive procurement and efficient accounts payable processing for required materials, with a strategic community of third-party vendors.