As a Product Owner, I lead multidisciplinary product teams in B2C operations focused on sales cycles, credit, and billing. My goal is to drive continuous product evolution, aligning business, customer, and user needs. Key responsibilities include:Business Objective Identification: Aligning product evolution with business goals.Roadmap Planning & Execution: Prioritizing and executing roadmaps based on business, customer, and user objectives.Opportunity Backlog Management: Managing a pipeline of improvements and innovations.Stakeholder Management: Collaborating with internal stakeholders, especially leadership, to meet expectations.OKR & Budget Monitoring: Planning and tracking OKRs and budget for the product area.Hypothesis-Driven Experiments: Designing experiments to validate ideas using agile methodologies.Product Discovery: Conducting user research, interviews, and tests to explore problems and identify solutions.System Integrations: Implementing technical integrations with REST, SOAP, and FTP technologies.Roadmap & Backlog Creation: Building roadmaps and backlogs from new product discoveries.Risk Mitigation: Identifying and reducing risks during development.Team Leadership: Providing feedback, mentoring, and setting development plans for team members.Support for Results: Ensuring the team delivers results aligned with business goals.Methods & Tools:Scrum & Kanban: Agile project management.MVP & Rapid Iteration: Developing Minimum Viable Products and adjusting based on feedback.Data-Driven Decisions: Using KPIs and metrics to guide decisions.Customer-Centric Approach: Focusing on user experience and satisfaction.RICE Method: Prioritizing features based on Reach, Impact, Confidence, and Effort.SMART Goals: Setting clear, actionable objectivesPrototyping: Creating functional prototypes to validate concepts with stakeholders- Briefing de vaga; - Hunting e estratégias de recrutamento;- Entrevista por competências e perfil comportamental DISC;

Durante meu período como Assistente Administrativo na CodeSolution, desempenhei um papel fundamental no suporte às operações diárias da empresa. Minhas responsabilidades incluíam a gestão de contratos, controle e organização de documentos, atendimento a clientes internos e externos, além de oferecer suporte direto ao time de projetos. Atuei no acompanhamento de cronogramas e prazos, garantindo a eficiência dos processos administrativos e a qualidade das entregas. Demonstrei habilidades excepcionais em comunicação, organização e resolução de problemas, contribuindo significativamente para a fluidez das operações da equipe.

Desempenhar a função de recuperação de clientes,fazer orçamentos ,atendimento a representantes e manuntenção de clientes.