Laine Moylan Email & Phone Number

Extra for 2 seasons with Irish language television soap, Ros na Rún.

Australia

Galway, County Galway, Ireland

Duties include:Meeting and greeting guests, providing a great first impression for their luxury stay.Booking and amending reservations, answering the phone, updating guest records.Supporting the Front office Manager and team with the smooth running of the reception desk. Making guests aware of our services and ensuring their needs are met throughout their.

Brussels, Brussels Region, Belgium

• Duties include:
• Communicating with stakeholders and client DG's on behalf of the CRM service (e.g organisingmeetings, draft emails for LSA's etc.).
• Project co-ordinator of Teams Champions Programme. Organised monthly virtual events, createdcommunications tools and wrote articles for the Parliament newsletter.
• Supporting DG ITEC’s corporate projects where CRM service is involved (e.g. MS Teams ChampionsProgramme, videoconferencing tools). Organising meetings and presenting on various topics whenrequested.
• Responsible for communication with IT professionals and colleagues through service mailbox andcalendar. I contribute to enhancing the communication with DG ITEC’s stakeholders.
• Attend meetings organised by CRMs and attend meetings in absence of a CRM (e.g. taking detailednotes, drafting follow-up emails). Organise and attend events on behalf of the service (workshops,trainings etc).

• Customer service agent:Duties included:
• Communicating with customers via email, live chat, on the phone and face-to-face. Identifying andassessing their needs, and ensuring they get the best customer experience from our company.
• Responsible for card and cash payments, and till balancing.
• Updating social media accounts daily and ensuring all customer queries are answered in a timelymanner.Corporate sales representative:Duties included:
• Establishing and creating lasting relationships with local and national corporations.
• Promoting and selling Citylink products, tailored to the company’s needs.

Galway, County Galway, Ireland

• The New Ravis Band & Boingy Books:
• Responsible for creating, posting content and management of allsocial media platforms.
• Engagement with followers and other musicians by creating anapproachable and strong online profile.
• Communicate with customers and promotional services, to ensure that the clients needs are being met.

Furbogh, County Galway, Ireland

• Leisure centre attendant and lifeguard:Duties included:
• Ensured the safety of all members and hotel guests.
• Provided support and guidance to members and hotel guests.
• Ensured that the fitness and leisure facilities were always clean andsafe (e.g monitoring chlorine levels and upkeep of equipment).
• Responsible for shop inventory, petty cash, and memberships sales.
• Representative of staff at management meetings. Social Media Coordinator/Content Creator: Duties included:

Bachelor Of Arts With Performing Arts Studies, Gaeilge And Spanish, Foreign Languages And Literatures, General, First Class Honours 1.1

Activities and Societies: Awarded the University Scholar Prize for outstanding results in my 2nd year in NUIG. Active member of the Galway.

Grado De Lengua

Erasmus programme. Taught English in a local primary school.

Performance Studies With Film Studies, Drama And Dramatics/Theatre Arts, General

Study abroad programme in Curtin University, Perth.

Leaving Certificate, Honours

Activities and involvement: • Prefect in my Leaving cert year, which involved being a mentor to younger students and representing the.