Laine Walden Email & Phone Number

Vancouver, British Columbia, Canada

As a member of the Passenger Journey department, I manage YVR's Integrated Operations Centre, overseeing all day of operations, including at the Main Terminal, Airport South (South Terminal & Floatplane Facility), cargo village and all other facilities, transportation and incidents on Sea Island. YVR is Canada's second busiest airport for aircraft movement and passenger traffic.Awards:2021: North America's best airport for a record 12 years in a row by Skytrax World Airport Awards2021: COVID-19 Airport Excellence Award, recognizing YVR as one of the cleanest, safest and healthiest airports in the world. YVR was the only Canadian airport to receive this award.

Vancouver, Canada Area

Responsible for the development and delivery of strategy, processes and operations for HSBC Canada Sevens and HSBC Canada Women's Sevens. Attributes and key competencies: - Driven and results orientated. Achieved The Tournament Award (2018) and runner-up (2017), recognizing Canada Sevens as the top performing tournament on the World Rugby Sevens Series. Led by creating and implementing systems to monitor key performance indicators, consistently outperforming World Rugby targets in operations, player satisfaction and client satisfaction- Organized and operational. Forecast and management of +$14m operating budget, while executing strategies and relationships with business partners, suppliers, and governments including venue operations, ground/air transportation, volunteers, team services for 28 international squads, ticketing, hospitality, accreditation, broadcast logistics, and community legacy. - Dynamic, personable leadership. Strong record of hiring, training, motivating and successfully managing small to large project teams, including monitoring work efforts and performance, fostering growth, conducting formal evaluations and contract negotiations. Awards 2020: Finalist - World Rugby Mark of Excellence Award for “Boots to Kick Cancer” initiative, co-authored with Premier Sponsor, Grosvenor Americas.2019: CSTA International Sporting Event of the Year2019: CSTA Sport Event Legacy of the Year2018: World Rugby Sevens Series - 'The Tournament Award', recognizing Vancouver as the top performing stop on the circuit.

Vancouver, Canada Area

Vancouver, Canada Area

Vancouver, Canada Area

Fulfilling a project management and coordinator role, I oversaw the execution of all deliverables within BC Place stadium for 9 hosted games. Coordinating suppliers, delivery, construction, on-site access, scheduling and key operational deadlines, while supporting marketing, accreditation, media & communications, competitions & team services, volunteer services and VIP/VVIP venues. In addition, I led a team of 50 Guest Services and Logistics volunteers, which included daily on-site management, role specific training, match day briefings/debriefings and assisting with volunteer scheduling. Awards:2015 Event of the Year - Tourism Industry Association of Canada

Pemberton, Bc

Managing operations for both the Squamish and Pemberton Fire Bases, I delivered multiple project objectives, initiated new performance-based practices, researched and analyzed fire financial statistics over a 7-year period, and led all contract management deliverables (statutory hires, heavy equipment rental agreements, insurance policies etc). I have experience working within the Plans, Finance & Admin, and Logistics departments on multiple forest fire incidents ranging in size from 0.009 hectares to +300 hectares.

Vancouver, Canada

Working directly with energy and utility clients on a North-American scale, I assisted and led project teams to deliver environmental advisory services, technical business solutions and sustainable market research to our clients. Identifying best practices and leading suppliers in the energy market, researching and analyzing energy-saving devices for commercial and residential use, and developing collaborative working relationships with clients locally and overseas were some of my main objectives.

Business/Commerce, General

- Queen's Accounting & Finance Fundamentals - Completed Feb 19, 2021 - Queen's Coaching Remotely Program - Completed Nov 26, 2020

Bachelor'S Degree, Geography, Sustainability

Activities and Societies: Member of the Varsity Women's Soccer Team.Pursued two years of Business Management prior to switching.

Independent Coursework, Emergency Management

Crisis/Emergency/Disaster Management

Emergency and Disaster Management coursework.

Education record