Senior Customer Success Manager, Sales Navigator - Search & Staffing Lts
Sunnyvale, Ca, Us
As a Senior Customer Success Manager, I partner with global enterprise companies to help them grow their business by utilizing LinkedIn Sales Navigator. I drive adoption of Sales Navigator through implementing engagement plans, building KPI's, and developing modern sales programs for my customers' leadership teams in sales, marketing, and sales enablement. Core responsibilities include change management, modern selling program development, ROI reporting, and relationship building / account management with our most strategic global accounts. I also work on scalable solutions within our organization to improve the performance of the division I support. Part of that includes serving as a Change Champion in alignment with our product team, developing internal reporting streams, and developing strong cross-functional partnerships to collaborate & solve complex business problems both for customers and internal streams.