Laura Ingle Email & Phone Number

Atlanta, Ga, Us

Scottsdale, Arizona, Us

Scottsdale, Arizona, Us

Scottsdale, Arizona, Us

In charge of handling system support activities for Balbec Capital LP and for providing excellent client experiences and working to resolve support issues in a prompt and professional manner. The main tasks includes providing password and login resets for end users. In addition, performing advanced system and network repairs, as well as providing computer information responses over email, phone, and in person as needed. Also completing equipment set-up, handle account renewal or termination, revise support procedures, and suggest changes as needed.Handle server and domain changes, as well as create detailed reports about equipment performance and request supplies. Escalate system issues, participate in auditing activities, follow strict privacy policies, and complete regular database maintenance tasks. Help diagnose hardware problems using specialized tools or computer programs, as well as maintain accurate inventory records of computer equipment and replacement machines. Also assist users using remote access tools using the local network or the Internet, as well as create technical support documentation and share it with other information technology (IT) professionals. Other main duties are installing and configuring a variety of hardware devices, as well as troubleshooting operating systems and software applications. As well as identifying opportunities to improve support processes.

Dania Beach, Fl, Us

I take care of our social media outlets, building our website and spreading the word about our business. RSpeed is a locally owned and operated automotive repair and tune-up shop that specializes in Mazda Miatas.

Cupertino, California, Us

I was an at-home advisor that took calls from customers who needed technical support. I assisted in resetting a lot of passwords, unlocking accounts, restoring mobile devices and general technical support.

I have held various positions at Apple; Specialist, Concierge, Trainer and Technician. I have been in charge of training new employees and developing new training material. Expected to have vast knowledge of products and services.

In charge of merchandise and visuals standards. Provided support to other areas of the store. Performed operational duties.

Us

Fast-paced environment. Exercised customer service skills. Developed sales techniques.

Responsible for relaying everyones messages, helping others complete their tasks and data entry. A part of their Human Resources, in that I helped organize events for the office, (blood drives, raffles, charity events). Responsible for weekly flyer and monthly newsletter.