Lais Whitaker De Castro Email and Phone Number
Administrative professional with over 10 years of experience in managing general administrative tasks, providing excellent customer service, and effectively planning and controlling various activities. Skilled in aligning activities with organizational objectives while participating in projects focused on process review, improvement, and data management. Committed to continuous improvement and teamwork.
Collegia
View- Website:
- collegia.co.uk
- Employees:
- 6
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Customer And Administrative SupportCollegia Sep 2024 - PresentReino UnidoProvide customer support, ensuring satisfaction and retention.Perform essential administrative tasks.Maintain accurate records in the system.Collaborate with internal teams to address customer needs and resolve issues promptly.
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Customer SupportCollegia Freepayroll Sep 2024 - Present -
Q2C - Business Partner Support ProfessionalIbm Mar 2023 - Jul 2024Hortolândia, São Paulo, BrasilResponsible for the onboarding, approval, and revalidation of business partners inNorth America, termination of contracts not in compliance with the organization's requirements, review and issuance of reseller contracts and data management -
Operations AssistantIbm Apr 2021 - Mar 2023Hortolândia, São Paulo, BrasilWorking in the Backoffice - Cemig project, responsible for handling complaints and managing the ombudsman service. Focused on quality and efficient problem resolution, ensuring delivery within the agreed SLA deadlines
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Administrative AnalystMarfrig Global Foods Mar 2017 - Dec 2019Itupeva, São Paulo• Improvement projects• Process review and data management• Execution of validation tests, assistance in creating RPA, and key user in the ProtheusERP system implementation• Responsible for managing assistants and interns -
Administrative AssistantDac Sep 2014 - Aug 2016Jundiaí• General administrative tasks• Financial management• Assistance in human resources management• Assistance in organizing events and developing marketing strategies• Purchasing and inventory management
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InternItaú Unibanco Mar 2013 - Mar 2014• Sale of payroll loans and product support• Assistance with administrative activities• Customer service at bank branches -
EstagiárioDefensoria Pública Do Estado De São Paulo Jan 2011 - Jun 2012Atendimento e cadastro de clientes, atendimento telefônico, rotinas administrativas em geral, suporte ao departamento administrativo.
Lais Whitaker De Castro Education Details
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Administração De Empresas
Frequently Asked Questions about Lais Whitaker De Castro
What company does Lais Whitaker De Castro work for?
Lais Whitaker De Castro works for Collegia
What is Lais Whitaker De Castro's role at the current company?
Lais Whitaker De Castro's current role is Administrative Analyst | Customer Relations | Onboarding & Revalidation of Business Partners.
What schools did Lais Whitaker De Castro attend?
Lais Whitaker De Castro attended Unip - Universidade Paulista.
Who are Lais Whitaker De Castro's colleagues?
Lais Whitaker De Castro's colleagues are Olívia Vilela, Theryston Santos, Emile David Calfo, Thiago Paulino Dantas.
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