Lais Santos Email & Phone Number

State Of Pernambuco, Brazil

State Of Pernambuco, Brazil

Ribeirão Preto, São Paulo, Brasil

Ribeirão Preto, São Paulo, Brazil

• Supporting Design team in carrying out tasks and maintaining product design, contributing to the agile of delivering squad results.• Collaboration in maintaining the Design System through frequent design components reviews, focusing on ensuring consistency and quality to the interfaces.• Creating Design handoffs for Engineering teams, aiming to speed up the development process.• Prototyping solutions that meet user needs in Web and Mobile environments.• Analysis and… Show more • Supporting Design team in carrying out tasks and maintaining product design, contributing to the agile of delivering squad results.• Collaboration in maintaining the Design System through frequent design components reviews, focusing on ensuring consistency and quality to the interfaces.• Creating Design handoffs for Engineering teams, aiming to speed up the development process.• Prototyping solutions that meet user needs in Web and Mobile environments.• Analysis and application of UX Writing improvements to the multiple interfaces of the product. Show less

São José Dos Campos, São Paulo, Brazil

• Leading of documentation process of banking features for the Digital Banking white label solution.• Active communication and collaboration with C-Level members, Product, Development and QA teams that kept necessary alignment for the documentation updates.• Detailed analysis and understanding of feature technical requirements that helped me to turn complex concepts into an easy-to-understand documentation, which provided a better user experience for the end customers.•… Show more • Leading of documentation process of banking features for the Digital Banking white label solution.• Active communication and collaboration with C-Level members, Product, Development and QA teams that kept necessary alignment for the documentation updates.• Detailed analysis and understanding of feature technical requirements that helped me to turn complex concepts into an easy-to-understand documentation, which provided a better user experience for the end customers.• Restructuring of navigation architecture and content of the E-commerce & Marketplace platform documentation that improved the information findability.• Constant documentation maintenance through reviews and updates aligned to the development of new features, which kept the documentation always updated for the customers.• Applying of relevant improvements on documentation process, such as defining of information hierarchy, standardization of writing and visual elements displaying style, that provided visual consistency to the documentation pages. Show less

São José Dos Campos, São Paulo, Brazil

• Interaction with C-Level members, Product, Development and QA teams that made me build a great understanding about products and features.• Release of documentation versions of NFT platform, BackOffice, and Digital Wallet white label licensed products using Git and Azure DevOps.• Defining of the navigation architecture and of pages content of the BackOffice documentation that turned the information findability easier.• Gathering of complex information from multiple sources to build… Show more • Interaction with C-Level members, Product, Development and QA teams that made me build a great understanding about products and features.• Release of documentation versions of NFT platform, BackOffice, and Digital Wallet white label licensed products using Git and Azure DevOps.• Defining of the navigation architecture and of pages content of the BackOffice documentation that turned the information findability easier.• Gathering of complex information from multiple sources to build and manage knowledge about products and features that resulted in a solid documentation.• Periodic applying of adjustments on the documentation config file to improve the quality of the information organization.• Design and implementation of the Feature Licenses page for every product documentation in order to communicate customers about the activation need of specific licenses within the product.• Product documentation in Portuguese and English to attend national and international customers.• Structuring and standardization of documentation repositories that facilitated the documentation process and access to the documentation development environment by members of other teams.• Refinement of documentation writing and visual resources that provided a better reading experience to the customers.• Presentation of improvement proposals for the documentation process that were well accepted and applied in every product documentation.• Analysis and review of products documentation that resulted in a discovering of many needs of improvements to be applied to the documentation process. Show less

Recife, Pernambuco, Brazil

Supervised Internship curricular activity carried out at the Institutional Repository of the Federal University of Pernambuco, where I worked analyzing and processing data for describing and publishing of scientific production docs for the University Institutional Repository.

Recife, Pernambuco, Brazil

• Facilitation of information access for library users through indicating titles, research sources recovery and guidance about the library collection and the search system.• Development of information products focused on library users with guidelines about the use of library services and systems.• Relevant contribution to improve the results of the publishing metrics of official documents in the digital library by management and information updating.• Active collaboration in the… Show more • Facilitation of information access for library users through indicating titles, research sources recovery and guidance about the library collection and the search system.• Development of information products focused on library users with guidelines about the use of library services and systems.• Relevant contribution to improve the results of the publishing metrics of official documents in the digital library by management and information updating.• Active collaboration in the cataloguing of bibliographic assets focused on the institution activity field. Show less

Recife, Pernambuco, Brazil

• Collaboration to speed up the processing of processes between corresponding departments.• Data organization to search process of internal information.• Elaboration spreadsheets and registration forms.

Recife, Pernambuco, Brazil

• Problem solving of information access for library users.• Organization of bibliographic data for cataloguing.• Users guidance on information research and search system use.

Recife, Pernambuco, Brazil

• Assistance to customers and users of the institution services.• Collaboration in administrative activities in the commercial department.• Preparing of internal administrative documents.• Users guidance on products and services.

Bachelor'S Degree, Library Science, 10,0

From a interdisciplinary perspective, this course approached knowledge in User Studies, Quantitative and Qualitative Research, Data.

Higher Technology Course, Computer Systems Analysis And Development

Focused on training professionals who attend new demands of the IT job market, this course approach how to design, document, specify.