Lais Santos Email and Phone Number
Hello there! I am Lais, someone who believes that willing people can make this world better. Currently working as a Product Designer, I'm always looking for learning and new challenges. With an Information Science background, I have worked as an information access problem solver at physical and digital contexts.As a Technical Writer, I worked on the management, updating and maintainance of white label product documentation, applying Information Architecture, as well as setting structures and standards for documentation repositories, where I brought and implemented improvement proposals to the documentation process.My work dynamics is guided by strategic perspectives, such as self-management, organization, proactivity, collaboration, assertive communication and attention to detail. So far, I have been working mainly with the following approaches and stacks:— Concepts∙ Design Thinking ∙ Information Architecture ∙ User-Centered Design ∙ Docs as Code— Tools∙ Figma ∙ Notion ∙ Confluence ∙ Maze ∙ Visual Studio Code ∙ Jira ∙ Microsoft Azure DevOps— Technologies∙ Git ∙ Markdown ∙ HTML5 ∙ CSS3
Vexpenses
View- Website:
- bit.ly/3Zj5QBe
- Employees:
- 226
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Junior Product Designer IvVexpensesState Of Pernambuco, Brazil -
Junior Product DesignerVexpenses Apr 2024 - PresentRibeirão Preto, São Paulo, Brasil -
Ux/Ui Design InternVexpenses Jul 2023 - Apr 2024Ribeirão Preto, São Paulo, Brazil• Supporting Design team in carrying out tasks and maintaining product design, contributing to the agile of delivering squad results.• Collaboration in maintaining the Design System through frequent design components reviews, focusing on ensuring consistency and quality to the interfaces.• Creating Design handoffs for Engineering teams, aiming to speed up the development process.• Prototyping solutions that meet user needs in Web and Mobile environments.• Analysis and… Show more • Supporting Design team in carrying out tasks and maintaining product design, contributing to the agile of delivering squad results.• Collaboration in maintaining the Design System through frequent design components reviews, focusing on ensuring consistency and quality to the interfaces.• Creating Design handoffs for Engineering teams, aiming to speed up the development process.• Prototyping solutions that meet user needs in Web and Mobile environments.• Analysis and application of UX Writing improvements to the multiple interfaces of the product. Show less -
Junior Technical WriterAxia Digital Solutions Mar 2023 - May 2023São José Dos Campos, São Paulo, Brazil• Leading of documentation process of banking features for the Digital Banking white label solution.• Active communication and collaboration with C-Level members, Product, Development and QA teams that kept necessary alignment for the documentation updates.• Detailed analysis and understanding of feature technical requirements that helped me to turn complex concepts into an easy-to-understand documentation, which provided a better user experience for the end customers.•… Show more • Leading of documentation process of banking features for the Digital Banking white label solution.• Active communication and collaboration with C-Level members, Product, Development and QA teams that kept necessary alignment for the documentation updates.• Detailed analysis and understanding of feature technical requirements that helped me to turn complex concepts into an easy-to-understand documentation, which provided a better user experience for the end customers.• Restructuring of navigation architecture and content of the E-commerce & Marketplace platform documentation that improved the information findability.• Constant documentation maintenance through reviews and updates aligned to the development of new features, which kept the documentation always updated for the customers.• Applying of relevant improvements on documentation process, such as defining of information hierarchy, standardization of writing and visual elements displaying style, that provided visual consistency to the documentation pages. Show less -
Technical Writing InternAxia Digital Solutions Aug 2022 - Feb 2023São José Dos Campos, São Paulo, Brazil• Interaction with C-Level members, Product, Development and QA teams that made me build a great understanding about products and features.• Release of documentation versions of NFT platform, BackOffice, and Digital Wallet white label licensed products using Git and Azure DevOps.• Defining of the navigation architecture and of pages content of the BackOffice documentation that turned the information findability easier.• Gathering of complex information from multiple sources to build… Show more • Interaction with C-Level members, Product, Development and QA teams that made me build a great understanding about products and features.• Release of documentation versions of NFT platform, BackOffice, and Digital Wallet white label licensed products using Git and Azure DevOps.• Defining of the navigation architecture and of pages content of the BackOffice documentation that turned the information findability easier.• Gathering of complex information from multiple sources to build and manage knowledge about products and features that resulted in a solid documentation.• Periodic applying of adjustments on the documentation config file to improve the quality of the information organization.• Design and implementation of the Feature Licenses page for every product documentation in order to communicate customers about the activation need of specific licenses within the product.• Product documentation in Portuguese and English to attend national and international customers.• Structuring and standardization of documentation repositories that facilitated the documentation process and access to the documentation development environment by members of other teams.• Refinement of documentation writing and visual resources that provided a better reading experience to the customers.• Presentation of improvement proposals for the documentation process that were well accepted and applied in every product documentation.• Analysis and review of products documentation that resulted in a discovering of many needs of improvements to be applied to the documentation process. Show less -
Library Science InternUniversidade Federal De Pernambuco Sep 2020 - Nov 2020Recife, Pernambuco, BrazilSupervised Internship curricular activity carried out at the Institutional Repository of the Federal University of Pernambuco, where I worked analyzing and processing data for describing and publishing of scientific production docs for the University Institutional Repository. -
Library Science InternMpfederal Feb 2018 - Jan 2020Recife, Pernambuco, Brazil• Facilitation of information access for library users through indicating titles, research sources recovery and guidance about the library collection and the search system.• Development of information products focused on library users with guidelines about the use of library services and systems.• Relevant contribution to improve the results of the publishing metrics of official documents in the digital library by management and information updating.• Active collaboration in the… Show more • Facilitation of information access for library users through indicating titles, research sources recovery and guidance about the library collection and the search system.• Development of information products focused on library users with guidelines about the use of library services and systems.• Relevant contribution to improve the results of the publishing metrics of official documents in the digital library by management and information updating.• Active collaboration in the cataloguing of bibliographic assets focused on the institution activity field. Show less -
Library Science InternProcuradoria Geral Da Fazenda Nacional Dec 2017 - Jan 2018Recife, Pernambuco, Brazil• Collaboration to speed up the processing of processes between corresponding departments.• Data organization to search process of internal information.• Elaboration spreadsheets and registration forms. -
Library Science InternUniversidade Federal De Pernambuco Oct 2016 - Dec 2017Recife, Pernambuco, Brazil• Problem solving of information access for library users.• Organization of bibliographic data for cataloguing.• Users guidance on information research and search system use. -
Administrative AssistantGrande Recife Consórcio De Transporte Apr 2013 - Mar 2014Recife, Pernambuco, Brazil• Assistance to customers and users of the institution services.• Collaboration in administrative activities in the commercial department.• Preparing of internal administrative documents.• Users guidance on products and services.
Lais Santos Education Details
Frequently Asked Questions about Lais Santos
What company does Lais Santos work for?
Lais Santos works for Vexpenses
What is Lais Santos's role at the current company?
Lais Santos's current role is Junior Product Designer IV.
What schools did Lais Santos attend?
Lais Santos attended Universidade Federal De Pernambuco, Estácio.
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Laís Santos
Project Analyst | Full Stack Developer | Node.Js, Php, Restful Apis, React.JsSão Paulo, Brazil -
Lais Santos
Sales L Finanças L B2B L Inbound L Customer Success L Gestão L ProspecçãoBelo Horizonte, Mg
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