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Laís De Castro Medeiros Email & Phone Number

Human Resources Business Partner at Serena
Location: Los Lunas, New Mexico, United States 7 work roles 3 schools
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✓ Verified August 2026 3 data sources Profile completeness 100%

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Current company
Role
Human Resources Business Partner
Location
Los Lunas, New Mexico, United States
Company size

Who is Laís De Castro Medeiros? Overview

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Quick answer

Laís De Castro Medeiros is listed as Human Resources Business Partner at Serena, a with 649 employees, based in Los Lunas, New Mexico, United States. AeroLeads shows a matched LinkedIn profile for Laís De Castro Medeiros.

Laís De Castro Medeiros previously worked as Office Manager and HR Business Partner at Serena Energy and Lead Office Administrator Latin America at Sas. Laís De Castro Medeiros holds Associate'S Degree, Management Processes from Universidade Paulista.

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Serena

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Profile bio

About Laís De Castro Medeiros

Laís De Castro Medeiros is a Human Resources Business Partner at Serena. They possess expertise in customer experience, microsoft office, microsoft word, microsoft excel, recursos humanos and 3 more skills. They is proficient in Inglês and Espanhol. Colleagues describe them as "I highly recommend Laís and would love to work together again someday in the future. Laís is not only amazing at her job but as a person, being friendly and a real team player. She can learn new tools and technologies quickly, knows her way around people and does whatever it takes to help colleagues and gets things done. We met many people every day, but only some leave the marks, and one of them is Laís." and "Profissional ao extremo. Muito dedicada e focada no client experience. Não deixa os desafios para depois. Problem solver."

Listed skills include Customer Experience, Microsoft Office, Microsoft Word, Microsoft Excel, and 4 others.

Current workplace

Laís De Castro Medeiros's current company

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Serena
Serena
Human Resources Business Partner
Los Lunas, NM, US
Employees
649
AeroLeads page
7 roles

Laís De Castro Medeiros work experience

A career timeline built from the work history available for this profile.

Human Resources Business Partner

Los Lunas, Nm, Us

Office Manager And Hr Business Partner

Current

Austin, Texas, United States

• Led the establishment of the company's first office in Texas, involving space hunting, layout design, landscaping, and furniture procurement mirroring the Brazilian headquarters.• Act as a liaison between the teams in Brazil and the United States.• Assisted in designing the inaugural financial, HR, IT, and facilities processes in the U.S. in alignment with organizational objectives.• Provided Business Partner Support, strategizing ways to enhance relations between company… Show more • Led the establishment of the company's first office in Texas, involving space hunting, layout design, landscaping, and furniture procurement mirroring the Brazilian headquarters.• Act as a liaison between the teams in Brazil and the United States.• Assisted in designing the inaugural financial, HR, IT, and facilities processes in the U.S. in alignment with organizational objectives.• Provided Business Partner Support, strategizing ways to enhance relations between company leadership and co-entrepreneurs.• Ensured a strong understanding of the company’s culture to facilitate the establishment of operations in the USA. Show less

Dec 2022 - Present

Lead Office Administrator Latin America

Sas

São Paulo, Brazil

• Project Coordination for Office Moves• Budget Planning and Control• Planning the Annual Service Schedule• Monthly Report of department’s expenses• Ticket System Management Latam - Service Now• Update Incident Management Team Plans• Management of Parking Spaces• Assists Corporate Real Estate with Site Searching, Lease Negotiation, and execution, CAPEX Planning (design & construction)• Manager's Assistant with recommendations on the annual budget for departments… Show more • Project Coordination for Office Moves• Budget Planning and Control• Planning the Annual Service Schedule• Monthly Report of department’s expenses• Ticket System Management Latam - Service Now• Update Incident Management Team Plans• Management of Parking Spaces• Assists Corporate Real Estate with Site Searching, Lease Negotiation, and execution, CAPEX Planning (design & construction)• Manager's Assistant with recommendations on the annual budget for departments and regions• Reviews, Analyzes, and Negotiates outsourcing contracts• Management of Regional Travel Agencies• Negotiates Rate Agreements with hotels and airline companies for LA• Creates Complex Workbooks in Excel and develops graphs and reports independently• Administers Complex Department Projects and serves as a team leader on projects• Yearly Set of Objectives for the Facilities department based on needs and former year faced situations• Acts as Department Liaison; distributes appropriate information to, and continually communicates with staff• Assists in performing Specialized Administrative Duties related to the department• Keeps Process Documents Up-to-date and maintains accurate filing systems• Office Hospitality Management• Event Management - Latam Kick-off, Monthly Happy Hours, Staff Quarterly Meetings. Show less

Apr 2022 - Oct 2022

Sr Facilities Analyst Latin America

Sas

São Paulo, São Paulo, Brazil

• Responsible for implementing and creating new processes for the restructuring of the Latin America Facilities department after the globalization of the company.• Conduct Facilities Process Analysis for 6 Latin American countries.• Coordinate with Latin American travel agents.• Drive and support special projects and strategic initiatives.• Collaborate with cross-functional partners such as HR, IT, Real Estate, Safety/Emergency Preparedness, and Crisis Management (COB).•… Show more • Responsible for implementing and creating new processes for the restructuring of the Latin America Facilities department after the globalization of the company.• Conduct Facilities Process Analysis for 6 Latin American countries.• Coordinate with Latin American travel agents.• Drive and support special projects and strategic initiatives.• Collaborate with cross-functional partners such as HR, IT, Real Estate, Safety/Emergency Preparedness, and Crisis Management (COB).• Collaborate with peers across regions to ensure standards are shared and implemented.• Interact with support groups to ensure regulatory and compliance systems and processes are implemented.• Manage service provider contracts, including maintenance (civil, electrical, mechanical, hydraulic), HVAC, firefighting systems, cleaning, gardening, fleets, pest control, and corporate layouts.• Prepare the annual budget for operations and projects with monthly monitoring of expenses and forecast analysis (OPEX/CAPEX).• Analyze projects, obtain quotes for supplies and services when necessary, and estimate the cost of works and renovations.• Analyze strategic planning, policies, internal procedures, and SLAs.• Perform general office duties: order supplies and equipment; arrange for equipment repair, office maintenance. Show less

Jan 2020 - Apr 2022

Facilities Assistant

São Paulo, São Paulo, Brazil

• Specialize in Badge Access.• Manage receptionists.• Welcome people who come for tours, accompany visits, and schedule tours.• Prepare and distribute recognition kits to employees.• Handle communications - Incoming and Outgoing mail & Post Activity Reports.• Assist with the set-up and breakdown of events, including ordering catering and beverages for IPO events, Rebranding Events, and Themed events for employee birthdays of the month.• Conduct onboarding for new… Show more • Specialize in Badge Access.• Manage receptionists.• Welcome people who come for tours, accompany visits, and schedule tours.• Prepare and distribute recognition kits to employees.• Handle communications - Incoming and Outgoing mail & Post Activity Reports.• Assist with the set-up and breakdown of events, including ordering catering and beverages for IPO events, Rebranding Events, and Themed events for employee birthdays of the month.• Conduct onboarding for new hires.• Order office supplies.• Coordinate Jira requests.• Engage in Community Engagement and Partnerships. Show less

Feb 2018 - Jan 2020

Supervisora

Rio De Janeiro, Rio De Janeiro, Brazil

Atendimento ao clienteSuporte de time

May 2017 - Mar 2018

Corretor De Seguros

Adben Corretora De Seguros

São Paulo, São Paulo

Jan 2010 - Dec 2014
3 education records

Laís De Castro Medeiros education

Associate'S Degree, Management Processes

Services Management Foreign Commerce Business Communication Economy and Market Production and Operations Management Dynamics.

Associate'S Degree, Private Security Management

Strategic Security Management Information Systems and Network Security Work Safety Management Doctrine of Intelligence General Theory.

FAQ

Frequently asked questions about Laís De Castro Medeiros

Quick answers generated from the profile data available on this page.

What company does Laís De Castro Medeiros work for?

Laís De Castro Medeiros works for Serena.

What is Laís De Castro Medeiros's role at Serena?

Laís De Castro Medeiros is listed as Human Resources Business Partner at Serena.

Where is Laís De Castro Medeiros based?

Laís De Castro Medeiros is based in Los Lunas, New Mexico, United States while working with Serena.

What companies has Laís De Castro Medeiros worked for?

Laís De Castro Medeiros has worked for Serena, Serena Energy, Sas, Uber, and Aquamar-Rio.

How can I contact Laís De Castro Medeiros?

You can use AeroLeads to view verified contact signals for Laís De Castro Medeiros at Serena, including work email, phone, and LinkedIn data when available.

What schools did Laís De Castro Medeiros attend?

Laís De Castro Medeiros holds Associate'S Degree, Management Processes from Universidade Paulista.

What skills is Laís De Castro Medeiros known for?

Laís De Castro Medeiros is listed with skills including Customer Experience, Microsoft Office, Microsoft Word, Microsoft Excel, Recursos Humanos, Team Leadership, Customer Service, and Atendimento Ao Cliente.

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