I am a highly-motivated digital marketing professional with over 9 years' experience in the industry and a background in social communications. I am skilled in planning and communication. Consistently resilient in order to overcome unexpected situations with a problem-solving mindset. Committed, passionate and determined towards goals achievements. Successful working in a team environment as well as independently. Throughout my career, I have developed and implemented successful digital media strategies to increase customer engagement, revenue, and business visibility for B2B and B2C clients in a wide range of industries. As a customer service representative and a digital content manager for a technology company, I provided excellent customer service through deep product and market knowledge, collaborating closely with business developers, co-founders, and partners. I have a bachelor’s degree in social communication – Journalism from the Federal University of Alagoas in Brazil, and an MSc. In Digital Marketing from Dublin Business School in Ireland. As a Digital Content Manager, I managed third-party suppliers, marketing teams, freelancers, designers, and partners, which gave me great experience managing teams and sharpening my interpersonal communication skills. In my extensive experience working in advertising agencies, I managed digital marketing strategies across a wide range of industries. Being the first point of contact for clients to learn about their business objectives, persona, target, and value proposition so that we are able to deliver the best marketing strategy possible. Last but not least, I believe that great results can only be achieved by a multicultural, aligned, and interconnected team. My native language is Portuguese, knowledgeable in Spanish and fluent in English. I am always interested in hearing from former colleagues, managers or just interesting professionals, so feel free to contact me if you’d like to connect. You can drop me a message here or by email at laislimajornalista@gmail.com. I look forward to connecting with you. :)