• Ensure sales of spare parts, workshop services and Customer Support Agreements through tracking of current customer base requirements and explores markets for future potential to meet and exceed targets.• Maintain direct contacts with Key Accounts and frequently visit all customers along with respective Aftermarket Sales Executive• Analyze competition information received through Aftermarket Sales Executives and recommend strategies (pricing, technical, logistics) to stay ahead of / or counter competition

Application Engineer for the Energy Solutions Business with a focus on natural gas and alternative fuel power generation projects, new gaseous fuel opportunities for commercial generation, and combined heat and power engineering and policy.

provide established standards of Customer Service through diagnostic ability, assessment of repairs/maintenance and most importantly quality customer carecommunication and inter-personal skills with administrative competence vital for this role

• Raise Warranty approvals• Able to make every effort to resolve Customer Complaints and ensure customer has positive ownership experience.• Raise special orders for parts not available and follow up and keep customer informed.• Corrective and preventative maintenance, fault diagnosis, and assembly / disassembly of - mechanical components - mechanical – hydraulic components- electric motors- control components and electric board components- insulated cables and connect switches, outlets and other fittings