Laith Dabis Email & Phone Number

United Arab Emirates

responsible ( provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience )responsibilities include -* Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation* Conduct regular training sessions with the assigned team in line with the departmental SOP's* Monitor duty schedules* Ensure the proper appearance and grooming of assigned… Show more responsible ( provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience )responsibilities include -* Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation* Conduct regular training sessions with the assigned team in line with the departmental SOP's* Monitor duty schedules* Ensure the proper appearance and grooming of assigned employees* Work towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours* Handle the welcome of arriving guests and their seating through the hostess and take over, if she is not available* Maintain a professional and friendly relationship with the outlet patrons to ensure their well-being* Familiar with the outlets menu, promotional activities and other relevant issues concerning the outlet and the hotel* Contribute to meet and maximize the monthly revenue budget for the respective outlet Show less

Doha, Qatar

* scheduling restaurant staff and delegating tasks* Training, and managing restaurant staff,* ordering food, alcohol, and cleaning supplies* supervising the preparation, display, and delivery of food and drinks* ensuring prompt and friendly customer service* maintaining quality and service standards* ensuring all staff are knowledgeable about menu offerings and individual ingredients* educating staff about potential food allergies and how to make customers aware of… Show more * scheduling restaurant staff and delegating tasks* Training, and managing restaurant staff,* ordering food, alcohol, and cleaning supplies* supervising the preparation, display, and delivery of food and drinks* ensuring prompt and friendly customer service* maintaining quality and service standards* ensuring all staff are knowledgeable about menu offerings and individual ingredients* educating staff about potential food allergies and how to make customers aware of these ingredients* maintaining good relationships with suppliers* meeting quarterly budgets and quotas* reducing operational costs* increasing productivity* ensuring all staff follow strict personal safety, food safety and food storage guidelines* supervising and maintaining restaurant cleanliness to meet regulatory sanitation and hygiene standards* managing inventory* interacting with restaurant guests to gauge satisfaction and improve customer service* responding to customer feedback and resolving conflicts effectively* operating the point-of-sale system, processing payments, and issuing gift cards* arranging group events and ensuring the restaurant and staff meet service and food expectations* catering for VIP guests* authorizing refunds or other equivalent options* assisting in the development of menu offerings and changes based on costs and customer preferences* creating innovative promotions and designing marketing materials* chairing weekly staff meetings to motivate staff and ensure they are all meeting restaurant standards and expectations* handling staff payroll, vacation requests, and other administrative duties related to restaurant operations Show less

Amman Governorate, Jordan

(Specialty Outlet Waiter) Fine Dining RestaurantGreet and escort customers to their tablesPresent menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)Prepare tables by setting up linens, silverware and glassesInform customers about the day’s specialsOffer menu recommendations upon requestUp-sell additional products when appropriateTake accurate food and drinks orders, using a POS ordering software,order… Show more (Specialty Outlet Waiter) Fine Dining RestaurantGreet and escort customers to their tablesPresent menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)Prepare tables by setting up linens, silverware and glassesInform customers about the day’s specialsOffer menu recommendations upon requestUp-sell additional products when appropriateTake accurate food and drinks orders, using a POS ordering software,order slips or by memorizationCheck customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beveragesCommunicate order details to the Kitchen StaffServe food and drink ordersCheck dishes and kitchenware for cleanliness and presentation and report any problemsArrange table settings and maintain a tidy dining areaDeliver checks and collect bill paymentsCarry dirty plates, glasses and silverware to kitchen for cleaningMeet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)Follow all relevant health department regulationsProvide excellent customer service to guests Show less

Diploma Of Education, Restaurant Supervision

University Degree, Hotel, Motel, And Restaurant Management

Wine & Spirit Level 2, Wine Steward/Sommelier