Driven by a passion for excellence, innovation, and continuous improvement, I have built a proven career centered on delivering exceptional results in high-pressure, fast-paced environments. My unique blend of technical expertise and strong interpersonal skills enables me to tackle complex challenges, exceed expectations, and drive meaningful, lasting success for organizations.Over the course of my career, I’ve had the privilege of partnering with esteemed clients, including Bank of America, Barclays, and leading financial institutions and central banks. In these roles, I led end-to-end release management for critical systems, ensuring seamless execution while adhering to the highest security and regulatory standards. My consistent track record of delivering projects on time, within scope, and surpassing client expectations has been the cornerstone of my professional journey.With extensive hands-on experience in release management, CI/CD best practices, and IT project management, I have driven operational efficiency, reducing deployment times by 30% and enhancing system reliability by 20%. These improvements resulted in faster time-to-market and greater system uptime, directly impacting client satisfaction and business outcomes. My solutions-focused mindset, combined with the ability to perform under pressure, has enabled me to foster high-performance, collaborative teams that consistently deliver exceptional results.Beyond my technical expertise, I take immense pride in building and maintaining enduring relationships with clients and colleagues. These relationships, grounded in trust, mutual respect, and a shared commitment to success, have been instrumental in both achieving measurable results and creating lasting, meaningful impact.Looking ahead, I am eager to leverage my leadership, innovative thinking, and strategic vision to contribute to transformative initiatives in forward-thinking organizations. I am committed to driving operational excellence, shaping the future of technology, and creating sustainable, long-term impact that benefits both businesses and their clients.
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Release Automation AnalystRs2 Apr 2021 - Mar 2024Amman, Jordan - Mosta, Malta.Taking ownership of controlling the automated regression pipelines and generating releases includes deployment of Bank WORKS components. Essential functions:• Active continuous Integration and Continuous Delivery (CI/CD) based application development plus expand awareness.• Maintain and adhere to architectural standards/principles and ITIL guidelines for incidents, problems and change management.• Central to obtaining and processing requirements to transform application delivery in an agile fashion.• Design, propose, and facilitate organizational and process improvements as needed for supporting automation and DevOps.• Code development and review, source code management, code merging:1. Building – CI/CD tools, build status.2. Testing – continuous testing.3. Packaging an artefact repository, pre-deployment staging.4. Releasing includes change management, release approvals.5. Configuring – infrastructure configuration and management.6. Monitoring both performance and user experience. -
Automation AnalystRs2 Apr 2021 - Oct 2023Amman, Jordan -
Commercial ItNovartis Apr 2018 - Sep 2018Barcelona Area, SpainSupport activities related to major applications life cycle, ensure E-services are delivered, reviewing supplier performance based on particular agreed SLAs and KPIs. Handling a BPOs management from an external party to implement a unique business process:Essential Functions:· AssessIdentify BPO architecture and define classification as application/service, confirm if Clarity entry is needed.· IdentifyValidate that the application has a valid contract, clauses, signed, etc., identify key stakeholders and support model.· eHLCCDFor BPO apps to create an eHLCCD. If it is possible to validate, (classification), contact the ISRM unit (Information security expert to validate data privacy assessments.· AssessmentsValidate if there is needed a vendor assessment for the service provider.· FormalizeRegister application/service information on systems needed (i.e. Clarity), confirm responsibilities for the business owner, app manager.· Support ModelOn-boarding of the application to the service operations area, following up with application managers to check if there is a necessity for maintenance for required IT elements. -
Crm Associate Solutions Consultant, Oracle Siebel.Omnix International Nov 2014 - Oct 2017Middle East - GccImplement Oracle Siebel UCM workflows/developing new solutions in sequence to solve particular business engagements include requirements collection, design, architecture, development, integration, testing, and support while creation of inbound/outbound web services.Essential Functions:1. Demonstrated expertise in Oracle Siebel IP, 8.1 applications/UCM implementations, working-level proficiency in configuration (UI, BO, and DO layers, business services, integration objects, workflows).2. Oracle Siebel UCM functionality, architecture, PARTY/UCM data model, and entities such as account, contact, address, hierarchy.3. Full lifecycle application development using standard design patterns/frameworks assists with performance tuning, usability assessment/improvement.4. Proactively engage in identifying software issues such as code quality, pattern mismatch, and security issues solution/configuration, integrate Oracle Siebel UCM with existing software/systems.5. Software testing, quality assurance using a testing automation solution “Jira” to plan and manage the software agility progress.6. Documenting the solutions to assure the technical documentation matches GM standards, work closely beside senior developers, software engineers. -
Insurance Sales RepresentativeMetlife Jan 2013 - Jan 2015Amman, JordanWorking while in college (Bachelor's degree):Learn about running a business as well as manage my agenda through observation of the managerial processes. Work for passion while achieving good grades, social life, and enough sleep.Develop skills such as communications, teamwork, organizational process understanding, and problem-solving.Connect workshops and information sessions on applying best practices for building a perfect resume and additional ways to boost my quality of being suitable for future improvements.
Laith Nassar, M.Sc. Education Details
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Escuela De Empresa (Madrid) - UemcElectronic Busines\Electronic Commerce -
E-Business & E-Commarce -
Sands National Academy (International School)Information Technology
Frequently Asked Questions about Laith Nassar, M.Sc.
What is Laith Nassar, M.Sc.'s role at the current company?
Laith Nassar, M.Sc.'s current role is Release Automation Analyst @ RS2 | CI/CD and DevOps ,Backlog Management..
What schools did Laith Nassar, M.Sc. attend?
Laith Nassar, M.Sc. attended Universitat Rovira I Virgili, Escuela De Empresa (Madrid) - Uemc, University Of Petra, Sands National Academy (International School).
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