Laize Silva Email & Phone Number

Dublin, Condado De Dublin, Irlanda

Irlanda

Condado De Dublin, Irlanda

• Stock count;• Organisation and Clean store daily; • Serving all customers courteously and efficiently to the Circle K standard;• Ensuring all customers queries and complaints are dealt with promptly and professionally;• Conducting your duties following food safety guidelines;• Conducting your duties using all safe systems of work;• Offering advice and product knowledge to customers;• Increasing sales by promoting the products in the shop.

Salvador E Região, Brasil

• Responsible for assisting the management of employees with a variety of responsibilities including; Kitchen, Serving, and Bar Staffing;• Prepared department budgets, track expenses and provide monthly financial reports;• Reconciled daily sales and payroll;• Processed customer orders at the checkout accurately and quickly;• Posted launch in the swing system;• Responsible for staff scheduling;• Coordinated with management teams to develop strategic plans to increase production, productivity and customer service;• Maintained restaurant standards and speed of service to consistently produce high-quality products• Managed inventory, stock and supplies items.

Brazil

• Assisted in forecasting and budget process; • Ensured events were successful and cost-effective, paying attention to budget and time constraints;• Responsible for driving strategy, planning and delivery of Events in line with category and customer plans;• Increased customer satisfaction and attain business sales goals. • Developed strategic and promotional plans to drive sales to exceed annual goal;• Managed digital and paper personal menu; • Managed customer prospecting;• Communicated with all key staff members the details of all events and sales opportunities.

Salvador E Região, Brasil

• Relationship assistant at the Entrepreneur;• Performed accounts reconciliations and general ledger entries;• Assisted in all administrative functions of the unit, including wage verifications;• Coordinated weekly staff schedule/roster;• Prepared spreadsheets and graphs;• Related to the measurement of courses conducted by Sebrae;• Supported managers in budgets and costing in all regional ones;• Organised events held by Sebrae;• Travelled control of consultants, managers and lecturers;• Developed and maintained office filing systems and records.

Salvador E Região, Brasil

• Sent of warnings, fees, penalties and sanctions due to irregularity in local branches • Inputted data into our tracking system;• Ensured that proper checks and processes were completed.

Salvador E Região, Brasil

⦿ Trainee Human Resources• Assisted in the maintenance and updating of the Human Resources databases as required;• Performed data entry and maintenance, which required entering personal information, as well as private work records;• Prepared and reviewed reports about payroll and performance evaluations;• Recorded and maintained workers compensation claims;• Assisted managers with the new system implemented;• Assisted in employee complaints related to pay or human-resource-related issues;• Answered and directed inquiries about company policies, guidelines, and benefits.⦿ Trainee Quality• Assisted the Quality Management;• Ensured all quality standards activities contribute to meeting the objectives of the business;• Assisted in developing reports that were presented to departmental managers at quarterly meetings.• Advised production supervisors of any observed non-conformity.• Ensured conformance to company standards and customer specifications;• Conducted quarterly surveys of satisfaction with the councilmen.

Digital Marketing, Marketing

Bachelor Of Business Administration - Bba

Activities and Societies: NFQ Level 8