Laji Mathew Mba, Cpm Email & Phone Number

Coppell, TX, US

Madison, Wisconsin, United States

• RFP Management, Sales Enablement & Contract Management: Led strategic RFP processes, developed standardized finalist decks, and reviewed contracts, securing agreements across Medicare, Medicaid, Exchange, and.
• Portfolio Management: Oversaw portfolio intake, prioritization, and governance, ensuring alignment with business objectives and resource capacity across cross-functional teams.
• Client Migration & Implementation: Secured large health plan clients, employers, national accounts, and TPAs, managing 72+ migrations and leading end-to-end implementations to foster strong client relationships.
• Process Automation & Vendor Management: Spearheaded automation initiatives using the RAID Log, Smartsheet, and MS Project, integrating plans across all lines of business. Led vendor selection to address process.
• Financial Management & Budgeting: Managed budgets, consistently utilizing less than allocated funds while maintaining operational effectiveness and achieving strategic goals.
• Team Leadership & Morale: Expanded the team from 19 to 50 members in two years, enhancing collaboration and performance through structured training, project kick-off materials, and onsite team-building events to boost.

Irving, Texas, United States

Key Responsibilities:- Direct operational implementation of new clients, ensuring contract and financial compliance.- Develop and execute client-specific strategies, managing resources across projects.- Oversee implementation plans, guiding structure, strategy, issue management, and resource allocation.- Communicate progress and decisions to executives.

Irving, Texas, United States

Key Responsibilities:- Single point of contact for Quality and Client Satisfaction in IngenioRX PBM implementations (IngenioRx/ CarelonRx part of Anthem/ Elevance Health).- Present Quality Management Strategy to Key Stakeholders, including executives.- Drive best-in-class execution for large-scale PBM projects.- Manage development of 35K Benefits Plans, 57.

Irving Tx

• Led the Implementation Operations team, ensuring the successful execution of client implementations from inception to completion.
• Collaborated with Sales and Account Management teams to develop tailored implementation strategies, aligning with client needs and objectives.
• Oversaw multiple large-scale client implementations, managing resources and timelines to achieve project milestones and deliverables.
• Streamlined operational processes and workflows, resulting in a 20% reduction in implementation timelines and enhanced efficiency.
• Implemented key performance indicators (KPIs) to measure team performance and project success, regularly reporting to executive leadership.
• Developed and maintained strong client relationships, serving as the primary point of contact during the implementation process.

• Managed a portfolio of client implementations, overseeing project planning, resource allocation, and risk management.
• Collaborated with cross-functional teams to ensure smooth implementation of PBM systems and services for clients.
• Developed and maintained detailed project plans, tracking progress and promptly addressing any issues or roadblocks.
• Facilitated regular communication with clients, providing updates on implementation progress and addressing their concerns.
• Acted as a mentor to Implementation Specialists, providing guidance and support to drive successful project outcomes.

Dallas Tx

• Led a team of professionals engaged in developing and documenting business requirements for a large telecom client's website releases.
• Collaborated closely with the client to understand their needs and goals, translating them into clear and concise business requirements.
• Acted as a consultant, working in tandem with the client to develop requirements supporting various product and feature enhancements.
• Documented both process improvements and system requirements for IT to effectively support the client's website.
• Managed smaller work efforts through Change Requests (CRs) to address incremental improvements and changes.
• Led key client communications and expectations, ensuring a seamless and satisfactory project experience.

Dallas

Key Responsibilities:- Led special projects including Consulting for Employers and Implementation of 40+ Benefits for clients like American Airlines, Sara Lee Foods, and Cadbury.- Managed project coordination, deadlines, and task assignments, ensuring adherence to timelines and milestones.- Conducted client-facing meetings as SME, articulating project.

Master Of Business Administration (M.B.A.), Project Management (Process Mapping And Improvement)

Engineering, Civil