Partner with multiple community and government agencies as a liaison to ensure collaboration and relationships remained efficient and effective Worked autonomously and within a highly skilled cross-functional team to ensure compliance with state regulations and contractual agreements on behalf of the Department of Veterans Affairs (VA). Employed independent judgment and expert skills in complex situations requiring advanced problem-solving techniques.• Accelerated and streamlined the performance data tracking and reporting process while reducing data entry errors by incorporating LEAN principles, Microsoft Teams, and Excel• Decreased emergency department visits and hospitalizations by increasing access to services by converting to video calls during the height of the COVID-19 pandemic

Key Contributions: • Managed successful projects that resulted in effective, streamlined practices & enhanced program collaboration • Assembled a local appeal board to decrease response time to customers and the number of escalated appeals by identifying and training members, utilizing in-person and virtual meeting formats, and processes to increase meeting efficiency. Result: 84% decrease in appeals submitted by Veterans & Caregivers• Developed educational presentations and trainings for a variety of audiences - facility staff, community, and national

Key Contributions:Utilized project management principles to improve interdisciplinary team meetings leading to increased participation with scheduled and efficient meetings. Trained new employees and mentored Master level Social Work Interns. Role: Led Combined Federal Campaign (CFC) Fundraiser Team member. Results: Exceeded department goal by nearly double. Coordinated and marketed three successful fundraisers. Recommended the parking fundraiser, one of the highest-earning fundraisers to date.

Psychosocial assessments, family meeting coordination, discharge planning, case management, resource referral, psychoeducational groups, activity coordination. Also organized facility wide educational activities

Delta Sigma Pi is a professional fraternity organized to foster the study of business in universities; to encourage scholarship, social activity and the association of students for their mutual advancement by research and practice; to promote closer affiliation between the commercial world and students of commerce, and to further a higher standard of commercial ethics and culture and the civic and commercial welfare of the community.

Manage daily activities at a local adult day care center. Create the monthly calendar of events which included educational, creative, and fitness activities while managing a budget and training / supervising volunteers. Community liaison for the organization. Specialized in group activities