Lakia Reid Email & Phone Number

Oversees general management and financial performance and profitability of all branches in designated area.Works with branch managers on staffing needs.Handles performance management of direct reports and oversight of branch staff performance.Helps drive member experience - journEASE - and branch production based on established goals.Oversees and directs.

Supports Director of Retail with long, and short-term strategy and branch transformation.Provides leadership to multiple managers in the region though effective coaching, goal setting, delegation, and communication. Conducts regular meetings with managers to evaluate and redefine goals for effective branch operations. Documents performance and corrective.

Downtown Atlanta Offices

Responsible for directing and administering branch sales, service, goals, budgets, operations and financial performance for all three Downtown Atlanta offices with generating over $13.5 million dollars in lending and $5.5 million dollars in deposits annually.Coach, evaluate, and develop team members to ensure that effective member services and financial.

Greater Atlanta Area

Responsible for providing direction and awareness to Engagement and Inclusion Council Chair, Co-Chair, and entire Council.Responsible for encouraging inclusion and engagement among Georgia Affiliate as well as supporting African American Business Resource Groups and LGBT Business Resource Groups.

Powder Springs, GA

Responsible and accountable for directing and administering a financial center with generally more than $30 million in core deposits and generating more than $700,000 in net profit annually.Ensures that the financial center provides the public with banking services, credit decisions, and service for consumer and commercial loans.Promotes growth through the.

Powder Springs, GA

Responsible for driving branch performance through coaching and development of retail banking staff that assists in acquiring and retaining consumer and business relationships.Performed branch operational audits and training to retail banking staff that brought awareness to avoid exposure of potential financial loss.Created, organized, and planned internal.

Atlanta, GA

Provided coaching to entire retail banking division to assist, support, cultivate, and train bank policies, procedures, and technical system utilization to ensure successful and effective daily operations of over 25 locations nationwide.Distributed reporting tools, FDIC Alerts, and compliance updates to retail banking division that provided resources to.

Atlanta, GA

Responsible for driving branch performance results through direction, leadership, and the execution of superior sales and service behaviors by the retail banking team that exceeded branch goals and increased branch profitability by 113% year over year.Executed outside sales weekly to obtain and retain business relationships that resulted in a network of.