Lakin Lanich Email & Phone Number

• Serve as the main point of contact for internal and customer resources
• Successfully lead projects to migrate legacy phone consoles to Amtelco platform within the healthcare market
• Manage cross team build and configuration - server build, telecom integration, paging integration, data imports, and customer training
• Create and maintain timelines with internal and external resources
• Review project updates, statuses, and timelines with all resources on a weekly basis
• Monitor success of project at all levels, provide status to executive level management

Mcfarland, Wisconsin

• Implement call handling and paging software at a facility level for answering service organization and hospitals
• Assist in build and translation of organization emergency codes
• Train administrators on the back-end build and setup of software
• Train end users on software and call handling
• Troubleshoot issues in a variety of areas with existing and new customers Implement call handling and paging software at a facility level for answering service organization and hospitals
• Train administrators on the back-end build and setup of the software

Verona, WI

• Coordinator with 7 years of experience working in project management, quality assurance, and coordination. Self- starter with exceptional interpersonal and organizational abilities, and a proven history of managing.
• Compiled a list of 30-45 projects for a team of 20+ people, calculated time estimates for staffing needs on each project, and created timeline road maps for each project
• Managed and maintained timelines for each project and make updates and changes as needed
• Demoed in progress development to customers for feedback and issue response Quality Assurance:
• Worked closely with developers and UI designers on development across multiple product lines to review customer need and create exceptional solutions
• Directed a team of 20+ people within my department

Amberg, WI

Managed wait staff and kitchen staff. Maintained business check book, paid salary and distributors. Operated a computerized point of sale system.

Marquette, MI

Developed a data collection tool to review ice needs and production in a variety of businesses (restaurants, gas stations, etc).