Lakisha Bullock Email & Phone Number

United States

Philadelphia, Pennsylvania, United States

Philadelphia, Pennsylvania

SCB Naturals is a handcrafted, vegan, eco-friendly soap & Skincare Company. We are a palm-free and soy-free brand. We handcraft natural products using botanicals, flowers, and herbs from our own garden. We source other ingredients through fair trade & local small businesses. Our Shea Butter is purchased directly from Africa to support women in business..

Philadelphia, Pennsylvania

• Maintains Volunteer Program and database
• Manage facilities and maintenance team
• Create and maintain vendor relationships for facilities and ordering
• Provide Administrative oversight for all 5 programs including Sports, Food Pantry, Adult Education, Community Outreach, and Girls Leadership
• Manage all program staff and volunteers
• Manage Community Outreach

Greater Philadelphia Area

• Successfully trained & certified 30 students in a Customer Service Training program
• Placed over 20 of the students trained in customer facing jobs along with 15 other students
• Coordinated a Customer Service Excellence program for youth 18-21 and assisted in revisions to curriculum
• Instructed in a classroom setting while implementing real world customer service scenarios through demonstration & student role play
• Taught coffee & barista skills in a mock café according to Starbucks standards and products
• Ran a mock training Cafe for a school of staff &visitors that gave students real customer interactions

Greater Philadelphia Area

• Managed and maintained on boarding for all hires and payroll entry using ADP system
• Implemented a new staff training & development program for the company
• Acquired talent, trained, motivated, supervised, evaluated, scheduled, and developed employees
• Managed all cash handling and cash control by following Standard Operating procedures of cash
• Organized new staff training classes & implemented continuous staff education on policies & products
• Oversaw inventory control, ordering, food sanitation and quality control of food products

Philadelphia

• Managed all aspects of food service operations for multiple training locations in the Philadelphia Center City Area ranging from 1.5 million to 3.5 million in sales
• Managed and maintain on boarding for all hires and payroll entry using HRIS Software(Aloha & ADP)
• Acquired talent, trained, motivated, supervised, evaluated, scheduled and terminated employees
• Developed a customer service & barista retraining for the district of 7 stores and over 50 baristas
• Managed all cash handling control by implementing & following Standard Operating Procedures of cash
• Oversaw inventory control, ordering, food sanitation and quality control of food products

Philadelphia PA

• Operated register while running racks of garments for different departments
• Organized stores appearance by folding and hanging garments and assisted customers
• Styled tables and dressed torsos and mannequins and decorated window displays
• Supported and insured execution of all shipments processed procedures to floor-ready standards.
• Performed transfers of damaged and defective merchandise, completed re-tickets and charge sends, oversaw and executed markdowns in a timely and accurate manner
• Coached stock associates to meet productivity standard, encouraged and demonstrated Service-Based Selling behaviors when on the sales floor

Bachelor Of Business Management (Bba), Human Resources Management

Cosmetology License, Cosmetology