Lakisha Bullock Email & Phone Number

United States

Philadelphia, Pennsylvania, United States

Philadelphia, Pennsylvania

SCB Naturals is a handcrafted, vegan, eco-friendly soap & Skincare Company. We are a palm-free and soy-free brand. We handcraft natural products using botanicals, flowers, and herbs from our own garden. We source other ingredients through fair trade & local small businesses. Our Shea Butter is purchased directly from Africa to support women in business. All our ingredients are rated 1-2 on the Environment Working Group (EWG’s) list of safe ingredients. We are a PETA Certified brand, meaning we do not test on animals. Our products are packaged in reusable, recyclable, and compostable materials. We produce products in small quantities to ensure the quality of the products. We also perform random bacterial, yeast & microbial batch testing. Our products are also PH Balanced for skin safety. We are proud to be a woman-owned and black-owned business. Our products can help with various skin issues such as eczema, hyperpigmentation, acne, dry skin, and anti-aging. Our goal is to educate and empower you to be able to create a healthy skincare regimen that will improve your overall skin health and well-being.

Philadelphia, Pennsylvania

• Maintains Volunteer Program and database• Manage facilities and maintenance team• Create and maintain vendor relationships for facilities and ordering• Provide Administrative oversight for all 5 programs including Sports, Food Pantry, Adult Education, Community Outreach, and Girls Leadership• Manage all program staff and volunteers• Manage Community Outreach• Find and maintain a calendar of Sponsorship's for Community Dinners• Assist in HR functions: payroll, benefits, life insurance, employee & Volunteer issues• Plan all events and oversee the execution on day of and leading up to • Process all new hire/volunteer setups, interviews, I9, W4, Background check paperwork• Create all program forms, job descriptions, and program manuals • Created a Girls Leadership program for 15 High School girls ages 13-17 years (ongoing)• Facilitates the process of program planning, daily operations, staffing, reporting and evaluation of core programs• Manage all board meetings, and staff meeting agendas • Facilitates the development of annual goals and objectives for each program• Create and maintain calendar reservations for Community Center events and rentals• Create a fiscal year calendar of events for all programs • Create and maintain all data bases in excel format for incident reports, monthly demographic reports, temporary assistance, and supply request• Maintains all inventory: supplies, ordering, equipment etc.

Greater Philadelphia Area

• Successfully trained & certified 30 students in a Customer Service Training program• Placed over 20 of the students trained in customer facing jobs along with 15 other students • Coordinated a Customer Service Excellence program for youth 18-21 and assisted in revisions to curriculum • Instructed in a classroom setting while implementing real world customer service scenarios through demonstration & student role play• Taught coffee & barista skills in a mock café according to Starbucks standards and products• Ran a mock training Cafe for a school of staff &visitors that gave students real customer interactions• Ran workshops to help teach students how to obtain and maintain employment• Prepared students for professional interviewing by mock interviewing and preparation• Provided resume, cover letter & writing skills workshops for student portfolio development• Prepared lesson plans to be taught in a classroom setting that implemented customer service skills• Developed and maintain relationships with employers who would potentially hire students• Maintained professional relationships with students and staff in a school and office environment• Taught students how to maintain in society outside of YB by providing professional development • Helped students maintain healthy relationships through providing personal growth counseling• Assisted in developing new skills and program workshops for students• Maintained multiple systems and databases through the YB network to track completions & progress• Helped students maintain goals by providing help with action planning on a monthly bases

Greater Philadelphia Area

• Managed and maintained on boarding for all hires and payroll entry using ADP system• Implemented a new staff training & development program for the company• Acquired talent, trained, motivated, supervised, evaluated, scheduled, and developed employees• Managed all cash handling and cash control by following Standard Operating procedures of cash • Organized new staff training classes & implemented continuous staff education on policies & products • Oversaw inventory control, ordering, food sanitation and quality control of food products• Insured all employees were held accountable for proper food handling and safety standards• Reduced Food Waste Costs and ordering cost by rezoning and insuring employees are using FIFO method• Increased sales by $500 per week from catering and delivering• Generated sales through great customer service and positive and friendly employees• Managed all marketing and LTO launches for a successful launch of products

Philadelphia

• Managed all aspects of food service operations for multiple training locations in the Philadelphia Center City Area ranging from 1.5 million to 3.5 million in sales • Managed and maintain on boarding for all hires and payroll entry using HRIS Software(Aloha & ADP)• Acquired talent, trained, motivated, supervised, evaluated, scheduled and terminated employees• Developed a customer service & barista retraining for the district of 7 stores and over 50 baristas• Managed all cash handling control by implementing & following Standard Operating Procedures of cash• Oversaw inventory control, ordering, food sanitation and quality control of food products• Maintained excellent customer service by stressing, "The customer comes first" in all weekly meetings• Managed catering through store database, cold calling, and tastings to gain clients • Reduced Food Waste Costs and ordering cost by rezoning and insuring employees were using FIFO • Ensured that all OSHA and DHEC regulations were complied with by passing inspections and practicing food safety guidelines and cleaning management • Increased sales by $1500 per week within my first quarter through catering sales and best food practices• Reduced COGS percentage by 5% within my first quarter from 28% by best food practices • Reduced labor percentage from 25% to 21% within my first quarter• Input weekly numbers into purchase calculator and balanced P&L to be sent to DM

Philadelphia Pa

• Operated register while running racks of garments for different departments• Organized stores appearance by folding and hanging garments and assisted customers• Styled tables and dressed torsos and mannequins and decorated window displays• Supported and insured execution of all shipments processed procedures to floor-ready standards. • Performed transfers of damaged and defective merchandise, completed re-tickets and charge sends, oversaw and executed markdowns in a timely and accurate manner• Coached stock associates to meet productivity standard, encouraged and demonstrated Service-Based Selling behaviors when on the sales floor• Modeled and encouraged a healthy work environment, positively motivated staff to ensure a team-working environment.

Bachelor Of Business Management (Bba), Human Resources Management

Cosmetology License, Cosmetology