Lakitha Jayasekera Email & Phone Number

Los Angeles, CA, US

California, United States

Canoga Park, California

• Contribute in upholding the visual and general maintenance of the sales floor.
• Maintain a keen interest in the fashion industry and market trends while providing expertise and honest confident feedback regarding merchandise, style, and fit
• Perform shipping and receiving duties, and carry out organization of all merchandise in stock room
• Establish a loyal clientele by developing a rapport with customers
• Uphold Michael Kors standards with regards to proper uniform/conduct on the sales floor while participating in all relevant training and team meetings

Chatsworth, California

• Worked with the editing team to ensure and provide the perfect product for the client.
• Created a treatment with the production team to present to the client
• Participated in consultations for clients with a creative director to make their vision a reality.
• Guaranteed delivery of photo/video packages to their final destination, including posting to YouTube.

Agoura Hills, California

• Managed multiple inbound chats by, selling & up selling client products and services while following up and building relationships with prospective customers.
• Assisted customer with sales process to ensure direction of client’s sale cycle until sale was completed.
• Cultivated solid relationship and drive customer satisfaction.
• Worked with a team to create and manage excellent customer service.
• Educate customers on the value and necessity.

Woodland Hills, California

• Maintain high standards of customer service and satisfaction while assisting members and providers with eligibility and benefits
• Resolve customer difficulties and issues appropriately on a daily basis
• Gain authorization for numerous procedures due to the satisfaction work from management
• Perform effective follow-ups with members in regards to paid and unpaid claims
• Work with various medical groups and primary care physician’s offices on eligibility to change doctors when needed

Goleta, California

• Sell wireless cellular products to new and existing customers, such as talk and data
• plans, upgrades, solutions, and introducing new smart-phones to clients
• Maintain multiple cellular brands of inventory. Form close business relationships with vendors such as AT&T and Sprint to ensure their supply met our store demands
• Initiate over 500+ regular client mailing to solicit feedback and maintain high customer satisfaction
• Help build a repeat customer base for cellular service renewals and upgrades
• Train and supervise new employees on wireless sales strategies and product knowledge

Santa Barbara, California

• Process customer payments and modify any account changes
• Record monthly company expenses on to Excel spreadsheets
• Help with tasks such as after-hour care and equipment cleaning