Helping the support team and leading the sales team at CSI Engineering Software Pvt. Ltd., my expertise in structural and bridge engineering software like CSI SAFE, SAP2000, and ETABS has been instrumental in delivering exceptional service. With a Master’s degree in Bridge Engineering from the University at Buffalo and a Bachelor's from BITS Pilani, I have honed my competencies over five years in this role. The organization has benefited from my proficiency in these specialized tools and my commitment to leveraging education to drive innovative solutions in support operations.