Assisting Managing Director and Senior Executives in forming, developing business strategies – to achieve long term and short term company goals and assisting in execution of the same.Preparing presentations, research reports and providing industry insights to support the business decisions.Researching and analyzing market and competitive information to develop effective strategies for business growth.Coordinating with cross-functional teams (Marketing, R&D, Finance and… Show more Assisting Managing Director and Senior Executives in forming, developing business strategies – to achieve long term and short term company goals and assisting in execution of the same.Preparing presentations, research reports and providing industry insights to support the business decisions.Researching and analyzing market and competitive information to develop effective strategies for business growth.Coordinating with cross-functional teams (Marketing, R&D, Finance and Production) to develop sales and business development pursuit strategies.Developed Business Continuity Plan (BCP) and disaster recovery strategies for a company. Show less

Led a team of more than 55 members for running successful business operations. Successfully managed P&L responsibility for 6 years and cultivated excellent relationship with clients.Prepared and presented management reports, dashboards, on production, quality, cost and benefit analysis and productivity analysis.Worked closely with management to develop strong business plans for future growth projects.Ensured the team consistently achieves day-to-day SLA’s on an agreed… Show more Led a team of more than 55 members for running successful business operations. Successfully managed P&L responsibility for 6 years and cultivated excellent relationship with clients.Prepared and presented management reports, dashboards, on production, quality, cost and benefit analysis and productivity analysis.Worked closely with management to develop strong business plans for future growth projects.Ensured the team consistently achieves day-to-day SLA’s on an agreed Service Level Agreements and monitored overall performance especially in terms of costs, client TAT, productivity, quality and capacity utilization.Interacted with the clients on a daily basis to achieve the smooth functioning of the business.Essayed the key role in Succession Planning which was set up for Team Members who were being prepared to move into Point of Contact, Team Coordinator, Trainer, Subject Matter Experts (SME) and Quality Analyst.Successfully maintained the Attrition level below the target set.Successfully completed a Six Sigma Green Belt Project to improve team productivity.Assisted HR team in recruitment, induction, appraisal management, employee engagement and training & development. Show less