Domain: Home Lending\Mortgage• Developed lightning out components using Apex, JavaScript, HTML, CSS to see list of all alerts/triggers created for the broker in a table format.• Created filters on custom fields (alert type, trigger type) and sorting the table based on the filter selected.• Worked on lightning component to build dashboard where broker can view the alerts/activities prioritized by the business based on a criterion.• Worked on apex classes, triggers, and lightning components, SOQL/SOSL queries to send the borrower information to sales boomerang through MuleSoft API.• Developed REST API to receive the borrower information from salesforce and send it to sales boomerang for any open alerts for that borrower. • Creating hierarchies on the level suggested by business stakeholders will be used by stakeholders as drill down feature in the dashboard. • Apply user level security for site pages such that loan officers can see the data for his/her respective borrower only however the broker will see the data for the entire organization. • Created dashboards, reports (collection of visualizations) with filters suggested by stakeholders. • Designed various HTML Email templates, Custom Templates for Auto-Response to customers and, we made this template reusable to other requirements.

• Administered and supported CRM application for 500 users in marketing, customer service and sales.• Implemented picklists, dependent picklists, lookups, master detail relationship, Roll-up summary fields, validation rules and formula fields to the custom objects.• Used Sales Cloud to get the customer information together in an integrated platform that incorporates marketing, lead generation, sales, customer service and provides access to applications through AppExchange.• Configured the proper page layout, record types, custom objects and flows to support vital business functions.• Responsible for Salesforce environment management, including sandboxes and batch process upgrades without interruption to users.• Implemented “Email to Case”, "web to lead" and "web to case" for Lead and Case automation.• Created custom Dashboards for manager's home page and gave accessibility to dashboards for authorized people.

• Developed web components using Servlets, JSPs, Tag libraries, XML, XSL, Tiles framework, Struts, and UML.• Created SQL queries and Stored Procedures for CRUD (Create, Read, Update and Delete) operations on database.• Used Eclipse as IDE and Apache Tomcat as Application Server.• Testing and debugging project for proper functionality and documenting modules.• Developed application code using Core Java and J2EE (Servlets, XML) in Eclipse tool.