• Converted several Workflows to Flows.• Used Data Import Wizard and Data Loader to import new employees and users.Also used same tool when new buildings opened, to import new employees or transferexisting ones to a new building.• Used User Management frequently since new employees coming or existingemployees leaving the job.• Created Profiles for users.• Used Permission Sets for users according to their profession or promotions.• Created Flows for tourism and accommodation websites. Used Flows for dataexchange with these websites.• Created Screen Flows for receptionists. Made changes on Screen Flows frequentlyfor receptionists to check-in or check-out.• Created Scheduled Flows for daily room updates. A Scheduled Flow made aregulation for rooms whether they are available or not.• Created and tested different Flows for room cleanings. It sends automatic remindermessage when the room was not cleaned on time.• Created different Flows and used the case through HTML to evaluate customerfeedbacks.• Used Scheduled trigger flows for employee birthday announcements

Created record types, assignment rules and page layouts• Involved in Design and development of Flow rules, triggers, validation rules andother customizations with Salesforce• Added test class on for existing triggers to validate triggers with 75% of coveragetests• Once the lightening page was created in Salesforce, I developed a similar page onintranet for non-Salesforce users to submit the case through HTML.• Configured Reports for the project and associated them to Dashboard.• Furthermore, Responsible for supporting activities like data migration, releasemanagement and deployment to production using tools such as Copado• Finally, I was involved in troubleshooting, testing from the end user perspective andtrained them how to use it efficiently