Social Media Manager
Using the admin panel to effectively track and respond to user feedback.- Decide and evaluate user feedback based on platform guidelines to accept or reject it.- Ensure end-to-end management of the review process, including follow-up where necessary.- Creating engaging content to encourage users to share their experiences on Bildir.- Monitor social media channels, interact with users, respond effectively to comments and messages.- Interact with users via chat platforms in a prompt and professional manner to resolve queries, provide assistance and resolve issues.- Maintaining a high level of customer satisfaction