Lalita Bonanni Email & Phone Number

Austin, Texas, United States

Austin, Texas, United States

Utilize proprietary software and a set of complex data checks to implement SaaS for clients within SLA. Develop and analyze processes for continuous improvement, as well as identify opportunities for and test process automation. Trained team members across global sites on policies and procedures. Ensure compliance with relevant regulations and internal policies, as well as identify and mitigate operational risks.Facilitate communication and collaboration among various teams or departments to streamline operations and resolve issues effectively. Proficient in Salesforce, Jira, Slack and GSuite.

Austin, Texas

Conducted thorough reviews of escalated user-generated content to identify and remove any inappropriate or harmful material with a focus on child safety.Contributed to the development of machine learning algorithms and tools to enhance the efficiency and accuracy of the content moderation processes. Provided QA support along with coaching and shadowing to team members. Investigate and quickly report violations to law enforcement and NCMEC. Review and update policy guidelines. Collaborated closely with cross-functional teams, including legal, policy, and product development, to continuously improve moderation strategies and tools.

Austin, Texas Area

Manage accounts payable and accounts receivable functions, including invoice processing, payment reconciliation, and expense tracking.Answering phones and emails, and dealing with correspondence, complaints, and queries.Coordinate the recruitment process, including posting job openings, screening resumes, and scheduling interviews. On-site at events overseeing a team of 250 security professionals. Serve as a point of contact for employee inquiries and provide general people support as needed.Manage employee records and ensure compliance with organizational policies and procedures.

Produce bi-weekly payroll and AR reports.Answering phones and emails, dealing with correspondence, complaints, and queries. Organized shipping and receiving of materials. Provided quality sales and customer service.