With experience of 9+ years in Supervising Operations, Housekeeping Management as well as Client Servicing in the Hospitality Industry. Presently associated with Marasa Sarovar Portico, Rajkot as a Executive House-keeper. Have successfully & efficiently handled the housekeeping operations. Proven ability of delivering value-added guest service and achieving customer delight by providing customized services as per requirements. Adept at implementing quality parameters for service areas in line with the standard and international guidelines; deft at maintaining customer & employee satisfaction. Good communication, interpersonal and problem solving skills
Wings Business Bay
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General ManagerWings Business Bay Apr 2023 - PresentRajkot, Gujarat, India
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Property InchargeWings Business Bay Llp Jan 2024 - Apr 2024Greater Rajkot Area
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Operation ManagerRiverside Park Hotel & Leisure Club Mar 2022 - Jan 2024City Of Johannesburg, Gauteng, South Africa -
EhkFortune Park Hotels Ltd Jul 2018 - Mar 2022Rajkot Area, India -
Executive HousekeeperMarasa Sarovar Portico May 2016 - May 2018Rajkot Area, India
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Housekeeping ManagerHotel Diva Bahrain Sep 2014 - Aug 2016Bahrain
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Executive HousekeeperLily Sarovar Portico Aug 2011 - Sep 2013Nashik, Maharashtra, (India)• Willingness to accept the most effective role.• Assists in training new employees and continuation of learning for existing employees.• Ensures cleanliness of hotel, as reflected by service scores and quality assurance inspections.• Complete brand required training (especially Hilton’s), and Property Management System training,housekeeping portion, to properly understand room statuses and delegation of room assignments forroom attendants.• Oversees lost and found and proper recording, storage, and communication to various departments.• Completes and ensures guest requests for cleaning times or specifications are met in a timely manner.• Attends necessary meetings, both departmentally and inter-departmentally, to ensure propercommunication is fostered to ultimately benefit the operation and service of the hotel.• Conduct interviews for potential new hires, perform coach and counseling sessions and/or disciplinarymeasures, employee evaluations, and will document and pass all documentation to ExecutiveHousekeeper.• Review scheduling with Executive Housekeeper, based on demands of hotel, and properly maintainlevels of staffing therein.• Maintains par levels of inventory of cleaning supplies, linens, and brand required room materials andelements, to ensure brand standards and consistency measures are met.• Provides, fosters, and educates staff on a safe work environment, including proper storage of chemicalsand materials needed for daily room cleaning.• Daily inspection of all rooms to ensure cleanliness and brand standards are consistently being met androom attendants are completing tasks in a timely fashion.• Must respond to voice mail messages within four business hours, and outgoing voice mail greeting must state thatcalls will be returned within four business hours
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Housekeeping SupervisorElite Hospitality Sep 2009 - Oct 2011Kingdom Of Bahrain(A) Overall responsible for all housekeeping activities in the hotel.(B) Supervising the housekeeping supervisors/ aids and serving as a team leader. (C) Ensure/supporting and advising the housekeeping supervisors/aids on the execution of their tasks. (D) Ensuring the neatness of the hotel and premises. (E) Maintaining attendance register for housekeeping supervisors. (F) Co-originating daily activities of housekeeping supervisor. -
Assistant Executive HousekeeperHotel The White Lily Jun 2008 - Aug 2009Nashik, Maharashtra, (India)• Assists in training new employees and continuation of learning for existing employees.• Ensures cleanliness of hotel, as reflected by service scores and quality assurance inspections.• Complete brand required training.and Property Management System training,housekeeping portion, to properly understand room statuses and delegation of room assignments for room attendants.• Oversees lost and found and proper recording, storage, and communication to various departments.• Completes and ensures guest requests for cleaning times or specifications are met in a timely manner.• Attends necessary meetings, both departmentally and inter-departmentally, to ensure proper communication is fostered to ultimately benefit the operation and service of the hotel.• Conduct interviews for potential new hires, perform coach and counseling sessions and/or disciplinary measures, employee evaluations, and will document and pass all documentation to Executive Housekeeper.• Review scheduling with Executive Housekeeper, based on demands of hotel, and properly maintain levels of staffing therein. • Maintains par levels of inventory of cleaning supplies, linens, and brand required room materials and elements, to ensure brand standards and consistency measures are met.• Provides, fosters, and educates staff on a safe work environment, including proper storage of chemicals and materials needed for daily room cleaning. • Daily inspection of all rooms to ensure cleanliness and brand standards are consistently being met and room attendants are completing tasks in a timely fashion. • Must respond to voice mail messages within four business hours, and outgoing voice mail greeting must state that calls will be returned within four business hours.
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Housekeeping SupervisorElite Hospitality Apr 2006 - Apr 2008Kingdom Of Bahrain1)Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.2)Investigates complaints regarding housekeeping service and equipment, and takes corrective action.3)Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.4)Coordinates work activities among departments.5)Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.6)Inventories stock to ensure adequate supplies. -
Server / Floor SupervisorAyamas Food Corp | Kfc Holdings Malaysia Berhad | Qsr Brands Berhad Jul 2003 - Oct 2005(Malaysia)1. Check with the Stack Management Supervisor before you make any decisions about moving books or changing the order of materials on your floor.2. Supervise student assistants daily to make sure they are using their time wisely. Make sure you set a good example by using your time wisely. Contact the Stack Management Supervisor if you feel schedules need to be adjusted to meet the demands of the floors.3. Understand how to operate the public computers and the functions of the catalog.4. Understand the workflow of each floor.5. Train student assistants about each floor's specific workflow. Make sure student assistants are familiar with the location of all the items that are housed on each floor. -
Housekeeping SupervisorHotel Sai Palace, Nashik. Feb 2000 - Jan 2002Nasik Area, India1) Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.2) Investigates complaints regarding housekeeping service and equipment, and takes corrective action.3) Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.4) Coordinates work activities among departments.5) Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
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Housekeeping SupervisorHotel Ashiyana Park International Oct 1996 - Nov 1998Nanded, Maharashtra, (India).(A) Deputize and supervise the housekeeping department along with the head housekeeper.(B) Allocate bedrooms to be cleaned by the room attendant and check cleaned bedrooms to make sure they meet the core standard of cleaning. (C)Check bedrooms for maintenance - attention to details and presentation are very important. (D) Re-training on health and safety and do the risk assessment on staff, re-training the room attendant to the high core standard of hygiene and cleanliness of the bedrooms, (E) Re-introduce any changes on different cleaning materials and chemicals to be used, ask for staff feedback and give incentives for jobs well-done.
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Housekeeping Supervisor (Trainee)Taj Residency (Nashik) India. Feb 1995 - Mar 1996Nasik Area, India(a) Supervise work activities of cleaning personnel to ensure clean, orderly, and attractive rooms in hotels. (b) Assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment and take corrective action. (c) May purchase housekeeping supplies and equipment, take periodic inventories, screen applicants, train new employees, and recommend dismissals.
Lalit Kumar Tank Skills
Lalit Kumar Tank Education Details
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Baisan Institute Of Hospitality Management Manama BahrainHospitality Administration/Management -
Kanhai High School, Nawada.All Subject
Frequently Asked Questions about Lalit Kumar Tank
What company does Lalit Kumar Tank work for?
Lalit Kumar Tank works for Wings Business Bay
What is Lalit Kumar Tank's role at the current company?
Lalit Kumar Tank's current role is General Manager.
What schools did Lalit Kumar Tank attend?
Lalit Kumar Tank attended Baisan Institute Of Hospitality Management Manama Bahrain, Kanhai High School, Kanhai High School, Nawada..
What skills is Lalit Kumar Tank known for?
Lalit Kumar Tank has skills like Houskeeping Operations, Customer Service, Team Leadership, Pre Opening, Hospitality Management, Hotels, Hospitality Industry, Hotel Management, Resorts, Hospitality, Rooms Division, Micros.
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